The hotel lies between Knightsbridge and the Royal Borough of Kensington and Chelsea,and conveniently located within five minutes of Gloucester Road and South Kensington underground stations.
of TripAdvisor Travelers recommend this hotel
"It grows on you"
First impressions - tiny hatch for the reception area and our room (7) located immediately beside it - weren't great. Thought I'd made a very bad call on this one. Luckily I hadn't. However, the room itself turned out to be clean and very quiet (it had a small vestibule between it and the entrance which helped minimise noise) but it was also rather on the small side, so probably not a place for any extended stay. The bed was comfy and the patio door opened out unto a small verandah so could get some fresh air but no view other than other parts of the hotel. Bathroom was tiny but clean and shower was powerful. The TV remote was hard to work. WiFi was free and worked well. Continental breakfast was fine and much better than expected - fresh fruit, bread, cheese and ham and plenty of it. Bean to cup coffee also available. The breakfast room doubles as a bar in the evenings - though it doesn't strike me as having much of an atmosphere Location is great for V&A, RAH and Kensington area generally and overall the price paid £125 was probably OK given it was London. A couple of tube stations literally 5 minutes walk away make getting around town a breeze - it's approx 10/15 mins from Covent Garden. Also used Uber to get from hotel to a meeting in Mayfair - cost came in at a reasonable £8 but it took over 20 minutes owing to traffic. There were a couple of minor issues though. The heating in the room was oppressive the night we were there in mid November - and we couldn't get it turned down so had to keep the patio door open all night which wasn't ideal. Also, the left luggage area is basically under the stairs facing the reception hatch so it's not entirely secure. Overall, this is a hotel that'll probably grow on you. It's not part of a chain and it's an old Edwardian Terrace house so you have to expect some quirks. In my mind it's also probably not really a 'boutique' hotel either. But it was clean and did offer reasonable value for money and I'd certainly consider staying again. It doesn't really have any fancy bells or whistles but it does the job of providing a clean and comfortable room, particularly if this is the area of London you need to be. Probably not the place for a romantic weekend or if you're out to make an impression (there will be much better hotels for that job) but it's absolutely fine for a stay of a night or two on business or if just visiting London.
"A Good Nights Sleep"
Stayed here for one night as we were going to a concert at the nearby RAH. The location was very convenient for the Albert Hall, Sth Kensington and Gloucester Rd tube stations, and the museums. The room was small but clean, with a good bed, nice towels etc. The hotel itself, although nicely decorated is a bit soulless and lacking in atmosphere. Reception is just a hatch in the corridor. It was fine for one night and we had a good night's sleep but wouldn't necessarily rush back.
"Highly recommend this hotel "
I would definitely recommend this hotel. I cannot fault it. I stayed in one of the deluxe rooms which was so nice. Very spacious, clean and amazing shower. The management and service at this hotel is incredible. All the staff were so helpful. We also had the continental breakfast which was delicious. Highly recommended
"Unprofessional & unhelpful"
I was planning on visiting London from 16 to 26 of November 2016. I had booked a hotel room online, when booking it somehow had booked for December instead of November. within 2 hours i had noticed the error and contacted the hotel,To discuss changing dates to my preferred days but sadly was declined. I had also asked for a alternate solution to the error such as a cancellation penalty but to no avail i was refused any and all help. I feel this is immoral to me as a person to suffer such concequences for an error .
"Would Stay Again"
Nice hotel, friendly staff, close to The Royal Albert Hall, the Natural History and V&A museums. Easy walking distance to Harrods. Train and bus access very close by too. Our room (no.3) was very clean, noise free and bed very comfortable. Only thing missing was a view as it was in the basement level. Continental style Breakfast in the morning was very nice with plenty fresh produce.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM