"Fresh and comfortable"
I came to Copenhagen on business with a group, and was booked to First Hotel. I didnt have time to explore it too much, but for me a hotel is for good sleeping, a good breakfast, central location and pleasant service. First hotel offers all of these, in addition to prices that are really not too bad. PS. There is a pool table in the lobby which we tried out before bedtime, and it was a nice little extra gimmick which I appreciated. I would definately like to come back.
"A place to stay in Copenhagen"
Although some 15 minutes from the city centre this hotel is a good base as it is a fast reliable bus route. Clean comfortable with friendly helpful staff and serving a great buffet breakfast which is enough to last the day. Dinner is however poor value for money and not recommended. Best to take the bus up the road and find a restaurant around the old meat packing area.
"Nice hotell with great service"
Excellent service, clean and fresh rooms, nice breakfast, relax area and gym plus free parking. A little bit off site and to reccomend if you go by car. Railroadtracks behind the hotell with freight trains during the night. All together OK.
I was travelling with a colleague, and we had some work to do in the evening. The bar personnel was extremely fast to catch our sense of humor, making the service much more personal and relevant. This is something that will make me visit First Hotel Copenhagen Again. Also a funny feature with the videos being displayed in the elevators.
"Incompetent check in staff and stripped rooms"
Although the hotel looks nice from outside and other first hotels that I have stayed at have been very nice, this is not a hotel that I would recommend at all. Arriving late with a lot of luggage and a 2 month old baby I did not need the hassle of getting the wrong room, not getting a baby bed (even though I had asked for that upon booking), no help what so ever and then getting moved to the socalled superior room which I had booked. Rain was coming through the ceiling at the corner of the room, there was a sparse selection of coffee and tea in the room but no minibar/fridge which I had totally expected from a 4 star hotel and needed in order to store milk for my baby son. Bathroom amenities were close to non-existant and the room in general looked like it had been stripped down to a minimum.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM