"Nice hotel but VERY noisy"
I stayed at the hotel last weekend for 3 nights (end of November - party season!). The hotel is in a great location (recommend getting an Oslo Pass and just bombing around on the public transport rather than expensive tours!) and the decor is pretty nice - if a little tired. The price is good too. But the rooms listed as the Winter and Summer rooms all overlook a central atrium rather than the street so a) no daylight and b) the atrium had a party on EVERY night which meant our sleep was incredibly disrupted. The rooms are not at all soundproofed and we were on the 2nd and 3rd floor so with music playing and noisy revellers it was like we were IN the party...until 1am on Saturday night (and past midnight Thursday and Friday). We totally get that people need to party but I found the noise unacceptable and was shocked that they feel they can be a venue for big parties when it means hotel guests are constantly bombarded. I did write and gently complain but heard nothing back. Disappointing. The breakfast was great, the location was great, the people were nice and the decor is quite cool but to be honest, the noise levels would put me off staying again.
We had a good short stay in the hotel, the room was fine and comfortable.Room was a good size with a king size bed and sofa and sitting area. Staff were friendly and helpful. Location is a big plus, as it's in the city centre where you find loads of restaurant and bars :)
We had Our annual party there With Our Company, and stayed over at the hotel also. The Food took forever between courses, half the Group left after the dessert. The dishes were not very big, but ok for a meal that late. We stayed in 6th floor, and heard the trafic rather well, and also the People in the hallway. The room was clean and Nice - but I dont really like the "modern" solution where you can look in, and out of the bathroom.. Walls are greater. We also had to have Our card keys activated 4 times as it was near the mobile. The breakfast buffet was good, but should have been tidyed better. Left over plates was by the coffee and we had to ask for juice to fill up among other Things. All in all a Place that could have been great, only it wasnt. Sorry to say I wont be coming back.
I have spent one night at this hotel and compared to the other hotels I've stayed in Oslo this has to be the worst. Room was spacious and modern but dirty. Carpets were filthy and showers tiles need a good scrub. As soon as I checked in the receptionist took 500kr deposit on my bank card. Which she said would be refunded in a few days. When I found out my other colleagues did not require a deposit I questioned her which she gave me several reasons that made no sense. She said they were members which was not true, she justified it was needed because my room had a mini bar which was empty by the way. There were 4 false fire alarms early in the morning which they Dinner was ok but breakfast was average and not refilled as needed.
"Tired, over-priced and out of date"
We arrived at midnight, on a cold wet night from London and were desperate for a cup of tea and some food. Instead we were told there was no room service. On asking again, we were offered the chance to purchase a packet of nuts (the rooms have no mini-bar). That set the tone for a dispiriting stay. The building is a bit worn, the lights in the room worked sporadically and there were someone else's socks under our bed. Oh dear. Stay at the Grand next time.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM