of TripAdvisor Travelers recommend this hotel
Its a great place to stay.. staff were friendly n caring , the rooms are clean excellent experience staying...without doubt one of the nice hotels in noida , although the food quality could be improved .
Great stay we had at this amazing hotel . We stayed here for 2 nights and unfortunately ,they had some marriage function . The staff was so courteous , that they themselves initiated to change the room . Later when we came back from the city tour in the evening we had an apology cake along with a humble message from the management ,this gesture of the hotel gave a perfect ending to our stay . The staff at restaurant were very active and prompt in serving . It seems that every one I met in the hotel knew what they are upto . Very professional team . Look to be back soon .
"Standout & Exquisite Banquet & Stay"
Personified, one word i would express for the wonderful experience in terms of banqueting and stay and the way Manager Mr Praveen Agarwal was so proactive in handling the whole function was really commendable. What a perfect way to start a new life on our auspicious Ring ceremony. Certainly, a must place to stay and banquet in the heart of city.
"Had organized marriage of my daughter on 24th November at this venue .."
it was well co-ordinated and supported by hotel team led by Praveen . Good experience and overall got satisfied here. Starting with building a program and processes and further execution by everyone in a close co-ordination gave confidence and finally delivered as required . Thanks to Fortune team and all the best !!!!!!!!!!!!!!
"Seriously Lacking, not worth the price"
As an international traveler, I would expect much better for the prices they charge. I've stayed in 5-star hotels all the way to low-budget creepy motels, and I don't feel the Fortune Inn Grazia is worth the price or the hype. From the outside and lobby, you'd think they actually care and do a good job, but the rooms, food and service are seriously lacking. You can hear everything going on in adjacent rooms and in the hallway until all hours of the night. Rooms themselves are NOT clean, with piles of dirt in the corners and a layer of dirt covering less-used appliances and items. Floor and rugs are totally dingy and soiled. It makes one afraid to touch anything, sleep in the bed, or walk around the place, even in the little slippers they give, although they only give 1 pair for a room with double occupancy. Towels are also in short supply, with only exactly 2 towels for 2 people, no extras or even hand towels. Every little thing is an extra charge, even a bottle of water. The free Wi-Fi offered is a joke as it locks you out several times per day. Usually after the 3rd or 4th call to the Front Desk about it, does it allow you to log back in, and even then only after 15+ minutes of waiting each time. We often had to just leave the hotel without being able to use the free wi-fi we specifically came there to use. Same issue with the key card. We had to get the key card re-done every single day, even as female members of our group were locked out of their rooms at all hours of the night. Later we were told it was our cell phone deactivating it or other credit cards, so we kept keys away from that, to no avail. Then we were told it was their metal detector - that we were ushered through by their own staff - that deactivated them (real smart), but when we stopped going through the detectors, key cards still deactivated... EVERY SINGLE DAY. In the middle of our stay, with all of our suitcases unpacked, things hung in the closet and stuff in the safe, we were told everyone in our party had to move rooms due to an air conditioning problem on our floor. We were given less than a day's notice to do this. There was music playing in the hall with a speaker next to our new room, which we had asked to be a quiet room, which we could hear all day and night. We requested they turn it down and were refused. There are individual thermostats in each room, only to find out they DO NOT WORK, but each floor's temperature is set my the management. We only found this out after they sent 2 different hotel employees over 2 different days, to our room to "help" us work the thermostat... without telling us that isn't even usable. Only after the 4th call to front desk about it, were we informed that in-room thermostats do nothing. It was uncomfortably cold in the rooms the whole stay. Room service was a mixed bag of some good, some inedible items. The "international" food in the dining room was NEVER accurately described, nor did it taste anything like what it was supposed to be, according to the labels. And it was usually cold. The Indian food was ok, though, nothing special. Front Desk staff are unfriendly and only minimally helpful. Would only stay here again if I could not find another option, or if I got a 50% discount.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM