of TripAdvisor Travelers recommend this hotel
"Best place in town"
a very luxurious hotel with friendly staff, perfect location , private lovely sandy beach , a large variety of restaurants besides a central location and an adjoining shopping mall with even a larger variety of restaurants and cafes and fast food outlets. Surely, best place for business travellers and honeymooners, but expensive.
"Clean rooms, HELPFUL staff, relaxing stay."
EXCELLENT conditions in guest rooms, everything that you touch in the room are clean and tidy. Four Seasons would provide a fruit plate, bottled water and dessert for your, free of charge. Friendly staff that speak English, even the lifeguards and kitchen staff. The manager at the restaurant showed me some of the local dishes in the breakfast buffet, and when I sneezed, another staff walked to me and gave me tissues. I forgot to remove the "do not disturb" sign outside my door after I requested some extra towels, and they didn't knock on my door (in my opinion, that's a good thing, they respect the signs that the guests have put up) These are the minor act of services that add up. The lifeguards in the private beach (connected via a private underground tunnel) and in the swimming pools also acted provided guest services, such as preparing the Sunloungers for you, etc. The minor fault that I could think of during my stay, was that one of the two computers in the "business centre" was not able to connect onto the internet, not even the manager-on-duty could fix it. Also. They would charge your extra for high-speed internet, but I found that it's really customary for many hotels in Egypt to provide free low-speed internet and paid high-speed internet. Overall, you would not be disappointed. This is a True FOUR SEASONS hotel. I will come again.
A wonderful view of the sea with a net atmosphere, makes me relax and get some rest and recuperation. I Enjoy every moment during my visit. the hotel is very wonderful design and amazing restaurant hall.
We stayed there for a couple of nights, From arrival to departure the service, friendliness and courtesy of the staff was outstanding. Located in the heart of the city. Our suite was well appointed, very clean and extremely comfortable with an amazing view. Breakfast was great, full of varieties with Egyptian flavour, Special thanks to FO and F&B teams. I have to say this was one of the best venues we have the pleasure of staying at and we will definitely be back. Best, Haytham
"Hotel needs urgent attention."
As this is maybe my 8th visit to this hotel since opening , Iam very sad to the condition of room maintenance , general hotel condition & poor food quality in all restaurants including the Breakfast & dinner Buffet which doesnot match at all the Four Seasons Hotels Standards. I donot know know how children are allowed to enter breakfast room with their scooters , bycicles & water guns . They started playing with everything around all tables annoying everyone with complete negative attitude from the parents & restaurant staff. Really what stays remarkable in this hotel is the location , Brilliant & polite Staff , Incredible SPA , but concerning Food & accomodation donot expect Four Seasons level only expect commercial 3 stars Hotel level. This hotel needs urgent attention to regain its Four Seasons Level and stop the commerical policy which will destroy this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM