of TripAdvisor Travelers recommend this hotel
"Amazing Service !!!"
Fantastic service!! I loved the quick service at the bar, the splendid view and the stunning architecture, but what I was most impressed with is that I forgot my phone and a bag, and the great bartender DODI, who was kind, very professional, and served us a delicious cocktail quickly,remembered that I had mentioned where we would go for dinner and took the initiative to call the restaurant where we had dinner and inform us that he had found our phone and bag. when we went back, all was there ready for us to be picked up. Now that is AMAZING service and kindness!! I cannot thank DODI enough, and with him the entire 4 season staff is sitting a notch above other five star hotels!
"Don't hesitate to book a stay at Sayan"
Don't hesitate to book your stay at Sayan. While some Four Season's vary in levels of quality this Four Seasons is one of the best; excellently managed in a wonderful location. The Royal Villa was beautiful with lots of space and a generous dining area on the terrace with BBQ for cooking outdoors.
"Amazing setup, nice pool villa but missing a bit personal touch!"
Considering the 20 + years of this hotel, it has been very well maintained and at that time the construction was certainly challenging. The entrance to the hotel after leaving a busy street is a good example of how contrast can work and you feel automatically more relax (if you like the nature and the calm!). The villa with pool are very comfortable, we did not use the pool of the hotel which is more for refreshing than swimming anyway. We ate for lunch and evening in our villa and the service has been excellent. The breakfast room however could be a little bit more caring, this is the only weak point of the hotel, more a management issue (of the breakfast room) as the food is really tasty and exciting. As the number of villas and rooms are limited I would recommend the personal to learn who is staying in which room/villa, not difficult and give you a sense of exclusivity. The Spa is very good and caring, location is excellent (own house), the yoga house is amazing too, I can only recommend to do a yoga session (free) and/or try the antigravity yoga (extra charge), it is very relaxing and good for your back. For eating outside and not driving 10 min I can only recommend the Sanyan House, you can walk there but do it during day light as the road/traffic could be unusual. If at night ask for a taxi.
This is a late review for a stay in 2015, where the four seasons delighted our family of two adults and two children perfectly. We stayed in a junior suite in the main building which gave us plenty of space and privacy. I can't say enough about the kindness of the staff and manager- we are all still talking about it. The customer service, activities, excursions, accommodations, food, landscape, location was all just top notch. We have stayed in other top resorts worldwide and hands down this one is our family favorite. It is just a special place.
"Top choice in Ubud"
Everything here is top. We had a private villa for 4 days with pool riverside, in the real forrest. The service, spa, food and location, all are top level. Strongly recommended. If available, try the private speech with the monk, enlighting
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM