"Good location and service"
Restaurant with charcoal grill is good, pool area is small but nice for a hour off, business lounge was very service minded and pleasant. Great staff! Location is good and accessible to ports, boarder and factories.
"The best hotel in Hong Kong by a clear margin"
We have been staying at the Four Seasons in Hong Kong on and off since 2015 and had another long weekend there last month. The hotel is consistently the best hotel we have stayed at in Hong Kong - we have tried many of the other 5 star hotels over the past two years but we keep coming back to the Four Seasons. From the seamless airport pick up service (right from the gate), the always warm welcome and in-room check-in (complete with new stuffed friends for our kids each time); to the daily treats for us and the kids (fruit, deserts etc) and super efficient concierge service we cannot fault any aspects of the service. The exec club is one of the most welcoming of its kind at a major hotel; even with us bringing along our troop of three kids under 4 they are always extremely accomodatng with kids place settings, great selection of fresh and cooked food for breakfast, lovely coffee and the personal touch of all the staff knowing your name and greeting you personally every time they see you (and they even have some Vegemite stashed away for homesick Australians ). While it was a bit cool to use the pool this trip we have made use of the pool deck many times and find the service and surrounds and view all equally wonderful. We have stayed in several different room configurations and all of them are very functional with kid friendly layout and superb furnishings and bedding and toiletries. We tried the hotel restaurant Caprice for the first time this trip and we were blown away, the food was outstanding and the service top notch. Do not miss the cheese board. If you are looking for a completely no stress experience with staff who will deliver fantastic service you cannot do better in Hong Kong than staying at the Four Seasons.
"Above and beyond"
We all know the Four Seasons is one of the best hotels in the world--- this hotel not only is one of the best, but the concierge I feel is the best! Mandy at the concierge helped not only acquire our train tickets by sending special courier to the train station to purchase for us, she also set up a car to drive us around and show us the sights, as well as contact our concierge in Guangzhou to ensure a seamless transit from the train station- again perfect english was spoken and the rooms were up to the standards expected at a four seasons..... the gym was the best of the trip as well! I will 100% be back
"Best hotel in HK, worth every cent!"
I have already stayed in this hotel some time ago, so I knew what to expect, but I still got a few surprises: 1.The concierge checks you in on the way to your room, so no lines nor waiting 2. An incredible upgrade to a suite in the 43th floor, which was around 50 sqm, and with an unbelievable bay view 3. Fresh fruits and chocolate in your room every day 4. Complimentary Nespresso coffee in the room! What else can I tell' The hotel has a great infinity pool and spa with jacuzzi, steam bath and sauna. The restaurants are top notch, the service is first class, the location is the best and the state of the building, even if not the newest, is still perfect. The only tiny little complain that I can think of involves the A/C unit. It is a little bit too loud for my taste. All in all, a very pleasant experience. Congratulations to the Four Seasons team!
"Greeted with a warm welcome even late arrivals!"
We arrived in HK on a late flight from Japan and didn't reach hotel until close to midnight but nothing was to much trouble - we had an in suite check in which was done quickly. Our suite overlooked Victoria Harbour and Ferry Terminal on the HK Island. For years we have opted for the Kowloon side but decided to try the other side and we enjoyed ourselves at the end of a six week tour around Asia. All Staff of excellent quality and always smiling no matter what the problem was. Service excellent.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM