"A Great Week in CDMX"
First time in the DF and the staff, particularly the concerges, made the trip that much more memorable. Never missed restaurant recs; helpful and reasonably-priced transport to various out-of-the-way sites, etc.
"An incredible week"
Spent a wonderful week at the four seasons Mexico City, everything was wonderful from the service, to the food, and the rooms. The courtyard is even more beautiful than the pictures. We will definitely stay there when we're back in the city.
"Looking for luxury' Stay here."
It's a great hotel. They'll recognize you every time you come and go and you'll get everything you ask for and more. It's worth the splurge. Tucked in a quiet corner of the center of town, this hotel is your heaven away from home.
The level of service, cleanliness, and over all satisfaction is at this four seasons is allways very high. I'm always very satisfied when I stay here, I always feel welcomed and their associates are always willing to help anyway they can.
This hotel is not prepared for handling large groups. If you happen to check-in during that time any request you make will be ignored. We were part of a large group and upon check-in I advised the person behind the counter and the supervisor present that from our entire group only a few of us had our spouses with us. That all members of the group would be attending a meeting for the rest of the day, so providing available rooms for the members of the group with spouses should take priority. My request was not only ignored, but were the last ones to be given rooms. Excuses were made that since we were staying longer (for the whole weekend vs. the rest of the group leaving on Friday), specific rooms had been assigned. As a person that travels internationally over 25 weeks a year and have been doing so for the past 20 years, this type out right lie is unacceptable. Furthermore, upon arrival to the hotel that evening at 11PM, instead of the hotel having everyone check-in and keys issues a group of 20+ colleagues had to stand in line for a second time and wait to be check-in.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM