of TripAdvisor Travelers recommend this hotel
"What an experience- we won't soon forget!!!"
If you want to pamper yourselves, have every whim taken care of from airport pick up to the suites you will stay in to the executive club to the concierge staff....this is absolutely where you should stay in Shanghai.
"Excellence in all aspects."
Excellent facilites and extremely accommodating staff (pool-side dinning, breakfast service, late check-out due to special request). Our Pearl View room was very comfortable and the bath tub was spacious and great to relax in.
"Four Season never disappoint me"
Excellent room and service. The counter staff is really patient to explain the view spots and the transportation detail. My mum enjoy the dining arrangement a lot. I will stay in Four Seasons again during my next travel.
"Hands down the best room I've visited."
I've been fortunate enough to stay in this beautiful property for a night during Chinese New Year. Arrival was friendly and efficient. We got the opportunity to be upgraded (for some money) to an amazing oh my god out of this world pearl view junior suite with club access. Skye, the front desk receptionist was efficient, friendly and very professional. The room itself is fantastic and is pure luxury. The material used are beautiful, the iPad helps you to control everything in the room and coordinate guests services. Very high tech yet user friendly. Howard at the club was attentive and nice even if it was filled with Chinese families. Food selection was alright and the overall quality was pretty good! The gym is not huge but it has pretty much everything you need. (No squat rack, just a smith machine) The pool offers a great view and is really nice. (Loved the theme showers) In Room dining was pretty good. Breakfast was good and the service excellent (special mention to Alina I believe) Fun fact, the executive chef himself was cooking omelettes. The check-out experience was hassle free and we got a nice SUV car to send us off to our next destination. It was an amazing stay !!! (Triple exclamation mark)
"Best Hotel in Shanghai!"
from a-z all is fantastic in four season. staying there the 6th time. always outstanding Service, clean and luxury. rooms are big and well equiped. from my Point of view best Hotel in Shanghai. gym and pool are top too!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM