of TripAdvisor Travelers recommend this hotel
Despite the hotel being completely booked due to the JP Morgan Health Conference being in town, service remained impeccable. Hotel has a very central location, and is walking distance from the downtown core. Rooms are spacious, staff are wonderful. And elevator access to the 110,000 square foot Equinox is a big bonus, particularly when the weather is cold and rainy.
"Customer Service At It's Finest"
Every employee I interacted with was simply amazing. From the front desk at check-in, to the valet, concierge and dining staff. An amazing stay and the best welcome to the New Year ever! I'm SO glad that we chose to stay at this property. It was the best Four Seasons hotel yet.
"Some bumps, but good overall"
Check in problems: my reseervation could not be found.Poblem with a stray rollaway charge on my final bill meant more aggravation than I am used to. That said, both issues were resolved, the first after ~15 minutes the second after ~24 hours.
Rooms could stand to be refurbished, but they were clean and pleasant. All things considered, I wouldn't have wanted to stay anywhere else. Everyone we encountered at the hotel was very helpful and warm.
"Times change - Hotel was great"
We stayed at the FS in SFO a number of years ago. While it was fine, it was not particularly noteworthy. On this occasion, we found that the hotel was top notch. The common areas were beautiful and the quality of the rooms were befitting a high end hotel. The Concierge was excellent in assisting us in our visit to Berkeley and to find suitable restaurants around the hotel. You would not expect the Four Seasons to be inexpensive - but what you want is that they deliver the goods for the price being charged. On this visit they did just that. We would happily return.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM