of TripAdvisor Travelers recommend this hotel
"Good location and excellent service, but at high cost"
Enjoyed a one-bedroom suite over a weekend. We wanted to revisit a 14th floor corner junior suite from years past, but now way over our price point. Nice view over neighborhood. Now that the area has been "gentrified" with blocks of many up-scale shops, walking Market Street is a pleasure. Not like old days. Still too many homeless wanderers, however. Great room service. We wanted to use refrigerator for unused guacamole and our own champagne. A waiter was sent to empty it of for-sale items, making room for our own items. We avoided high cost of hotel breakfast by walking a half-block to a small cafe.
Pricy but perfect- as you'd expect from the four seasons. I had a huge room (702) with excellent service from each and every staff member I felt with. Only had bar snacks to eat. Good but weak presentation for the price. I recommend this property.
"Nice room and good location"
I stayed here for business. I was assigned to a corner room on the14th floor with a panoramic view on the 14th floor. There is complimentary daily shoe shining service. Overall, nice and clean hotel at a good location.
"The only place to stay in San Francisco"
had stayed at this hotel about one year ago and returned because I loved the room and I was presenting to a client that has an office in the Tiffany building across from Union Square, which is close to this hotel. I reserved a suite so I could present to my potential client in a lovely, quiet and private setting. The living area in the suite loses off, so it was perfect. My plan was to come up the day before so I could set up the room and my audio video presentation, in a relaxed manner. It turns out our company (we are a PR firm) had a massive issue to deal with the day before, so I could not leave until the check-in date. PLUS, I ended up working until 4 am the day of check in. I was driving from LA to San Francisco because I needed to transport my fragile presentation materials. I left at 5:30 AM (on zero sleep) to make to San Francisco in time to check in and set up my presentation (2 pm). I called the hotel to let them know what I was dealing with. I had already arranged a late check out because I knew that I had to do a ton of work check out morning, before heading back to LA. Not only did they accommodate my late check out, they were very sympathetic to my situation and managed to accommodate getting me into my suite before normal check in time when the hotel was sold out! I always hate to ask for these kind of exceptions, but I really had no choice. During set up I realized I needed an extension cord for my presentation equipment. With so little time until my presentation, I had no time to run out to get one. Fortunately the hotel has on-site audio video technicians, whose i called and were up to my room in a snap. My compliments to Ian, who brought me the cord and helped me do my set up (which I was nervous about because I normally have people doing that kind of thing for me). After the presentation I attended an event at the client's office for 2 hours. On the way back to the hotel, the Uber I was in got into an accident. I arrived back to my room beyond exhausted, but very happy because we landed the account - in small part thanks to the hotel. Had things messed up with the hotel, I would have been out-of-sorts during the presentation and would have made a bad impression. Thus the outcome could have been less than desirable. As I opened my hotel room door I was touched to see a lovely cheese platter, bottle of Evian water and a fabulous bottle of Cabernet Sauvignon - along with a lovely note from the hotel General Manager! I literally had not eaten all day and I was on the verge of hallucinating from the fatigue and lack of food, so I can't tell you what a welcomed sight this sweet gift was and how much I enjoyed it. Thank you to Chad and NaNa at the front desk for doing their part to get me into my suite early. To Gita for being so understanding, accommodating and professional during her efforts to quarterback the situation and last (but not least) to Mr. Housley for doing such a great job managing the hotel, and for his kind and generous complimentary food and beverage package that included a personal note from him. I'll be returning to San Francisco monthly to meet with our new client. Needless to say, I will ONLY be staying at Four Season's San Francisco.
Great quick get way. Nice location, very convenient and close to pretty much everything. walk distances from museum, restaurants, shops. the front desk was very welcoming and nice. the room itself wasn't very big but had an amazing view of the city and we enjoyed very much. Room service menu could use a little improvement and food was ok.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM