of TripAdvisor Travelers recommend this hotel
Exactly what you would expect from a good Four Seasons hotel. Good location for exploring the city; we walked to most places. Spa was excellent, foyer bar was a good stop gap for pre excursion drinks.
"A Great Four Seasons Hotel"
This is our second time staying at this hotel. We were here 6 years ago and loved this hotel. Service is great as expected of a Four Seasons Hotel. Location is great being on the PuXi side of Shanghai and close to metro stations. The Metro service in Shanghai is good, clean and convenient. It only costs CNY18 (US$2.67) for a 24-hour day pass! The breakfast in the Lobby Lounge was excellent. We have the complimentary lunch (from American Express) at the SI JI XUAN Restaurant and was fantastic as well. We have been to several Four Seasons Hotels around the world, this is one of the best.
Nice hotel with best location near 3 metro station. And this hotel opened almost 10 years, but still maintained well, so the guest will not feel uncomfortable at all. I recommend this hotel and will stay next time as well.
"Delivered when it mattered"
May be not the best memory of trip . I was sick as soon as I landed in Shanghai . I developed fever & was feeling quite weak. I have visited this hotel before and knew that they had Indian chef. My Indian friends can understand what it means to have Dal-Khihcadi (Indian home food ) in Shanghai when you are not well. not only the Indian chef but every person who came to my room - cleaning staff , room service etc everyone asked me each time if I am better or need any help THANK YOU for taking my good care when it mattered the most
"A shade away from the perfect score!"
In a rather different cultural setting, I found this hotel to be home away from home. Everyone you met they all try hard to understand you and being very helpful about things. English proficiency is good and the hotel room and the facility is decently maintained. Room is always impeccably clean and neat every day during my stay. Great housekeepers! A discreet luxury where it is not bling but it pampers. As good a hotel in China as you can get. Agree that there may be swankier looking hotels but this is the one I would go to for just comfort and the feeling of warmth of discreet luxury.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM