of TripAdvisor Travelers recommend this hotel
"Great Location and Service if Aging Hotel"
Our family had a lovely time at the Four Seasons. The hotel prepared surprises for my son's 2nd birthday. The suite we had was spacious, our every need was considered. The breakfast was looovely. Excellent location as well -- just a block away from Ion Orchard! We will come back for the service and the location. However, for a luxury hotel ... the rooms feel a little old/in need of refurbishment.
"there is still things improve"
the reason why I didnt give 5 star was because I was quite disappointed with the check in process. Not even a glass of water was given to us, not to mention juice, hot towel or anything else. This is unexpected from such a luxury hotel. I was staying at other luxury hotel around the area just 3 weeks before so I can't help myself compare them. As for others, everything was great. The location, the food, the cleanliness. I had breakfast for 2 days. limited choice but suite my taste and my son, the picky eater.
"First Class Service"
From the moment we entered the hotel we were treated as valued guests. Check in was speedy and painless, the room was large, lovely bathroom and a very comfy bed. The restaurant staff greeted us by name every meal time and went out of their way to adapt a meal for my husband who has a severe fish allergy (Asian cooking uses a lot of fish sauce!). If you're looking for a central hotel with top class service, look no further than the Four Seasons.
The hotel is well located near the malls and Camden Medical Center, the venue of my therapy. The room was large enough to fit a cot and a crib. The concierge helped us with recommended restaurants and a staff even helped seal our boxes filled with the things we shopped.
All I was hoping for was to get the Four Seasons service which I appreciated so much. And I did get it! Nice hotel, friendly staff and good location for shopping next to Orchard Road. Indoor Tennis is a great experience, although not that cheap. Breakfast is elegant, many small details which make a difference.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM