of TripAdvisor Travelers recommend this hotel
good location, good quality hotel. poor wifi in room and over prized bar. friendly and helpful staff. very clean. rooms are good size, large bathrooms. easy access to orchard shopping center. close to botanical gardens.
"Best sleeping experience"
Highly recommend for both business and leisure as the environment is very comfortable. The hotel is maintaining well as 5 stars standard, food can be better though. I like the bedding most, and it's the best sleeping experience ever among all the luxury hotels I have stayed before. This is the signature for Four Seasons I think.
"The little things"
Wonderful hotel. Loved everything about our stay. From the minute we arrived, till the last hour before we checked out. Location is great - at the tip of Orchard road, 2 minutes walk from the host popular street in the city. The rooms are implacable, staff are super friendly and everything about the hotel was superb. But what really impressed us is the attention to details we experienced, especially to our 2 little kids. When we entered our room, we found 2 bottles of juice, Pretzels and some cupcakes (or brownies i think, don't remember), all in kids bowls. We found 2 extra children bathrobes and 2 extra cute slippers. That was a really nice touch. During breakfast buffet one morning, the restaurant manager passed by to say hello, and noticed that we we from the middle east. Few minutes later, he came back with a grilled halloumi platter and a thyme (zaatar) bread; both typical middle eastern breakfast items - and they are not on the buffet. He (the manager) requested them from the kitchen "so that kids can feel like home," he said. What a thoughtful gesture. One day before checking out, we asked if we can have a late check out and it was pushed, complementary and no questions asked, till 2 pm. Highly recommended hotel. We would definitely go back.
Hotel was standard , arranged a birthday cake with balloons for my husband birthday but unable to use the spa discount - no available spot and cannot extend the discount after April birthday month....
"Deserve 5 stars"
Every detail is done to please the customer. An electric adapter was prepared in the room without request. A storage tray was put over the bathtub for convenience. A sleep-well CD was provided for a qualify sleep. Good location to access Orchard road. Breakfast was not fancy but at good quality.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM