"They go the Extra Mile! "
I have been reviewing hotels for years but there is something about Four Seasons Sydney that simply makes them stand out.They have the best Service-the staff are courteous , polite & friendly from the Doorman, Front Desk, Pei & Grain Staff to Housekeeping staff. They really go the extra mile for guest satisfaction- The doorman carries your luggage to your taxi, bottled water at your bedside just in case you get thirsty at night, pressing and shoeshine service is also great- its like you have a invisible Butler. Its not only free coffee & tea on the minibar but theres also Chocolate sachets just in case you want to take a hot choco drink at night. Im really impressed FSS! Congratulations!
The extra cost of an Opera House and Bridge view room is worth every penny. Rooms are much smaller than the nearby Shangri La where we stayed on our last visit, but the climb up to it was so steep we decided to try the Four Seasons this trip. Certainly easier to walk to from both Central Quay and the Rocks area and the view although the same was a little bit nearer. Staff very friendly, helpful and professional but we were surprised it only has one restaurant which isn't that inspiring. Very few seats in large lobby area and bar area is too noisy to enjoy an after dinner coffee and a drink. There were numerous conferences on in the hotel every day and that appears to be the main business. If we do return to Sydney I would be tempted back to the Shangri La despite the steep climb.
"Better than expected."
Decided to stay here for a couple of nights recently and found it to be a great location and a surprisingly pleasant hotel. Staff were very friendly and helpful with a courtesy bus to drop you off around the city was great. Rooms although older in style were clean and comfortable and tastefully decorated. Will stay again.
"Little bit outdated...."
For a 5***** Hotel, this place feels a little outdated. Location is great, just opposite the Circular Quay and walking distance to the Sydney Opera House. My room, a bit smelly, was spacious with windows 2 sides, but not facing the Opera. The hotel feels a little old with furniture in room being worn out and bathroom being old fashioned. Water in shower with just too little pressure. Air-con a bit noisy. All in all not bad, but to call this the best Four Season Hotel on the Globe: no. Quality of breakfast "OK", not superb. Concierge very helpful, with 2 great dining recommendations.
I've stayed in many hotels, from budget to luxury, and have to say that this ranks up there with one of my most disappointing. It wasn't a BAD stay - it just didn't live up to my expectations of a Four Seasons and wasn't nearly worth the price I paid. The room was much smaller and more dated than I expected and the amenities were average. I've stayed in Hiltons and Marriotts that were more impressive.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM