Set above the Pacific Centre mall, this upscale 30-storey hotel is also a 2-minute walk from Vancouver City Centre SkyTrain station and a 14-minute walk from historic Gastown.
The staff were spectacular. The food was amazing. The pool and spa are lovely. The location downtown is exceptional. My stay was more than I had hoped for.Comment of M. Peggy Lynn , Canada the 2016-09-21
Beautifull hotel, great location, and exceptionally friendly staff. An oasis of luxury in the heart of of a bustling metropolis at an awesome rate booked seemlessly through Presigia! Thank you.Comment of W. Gary , Canada the 2016-09-20
Locaton is very good, it is near the Skytrain station and shopping center.Comment of S. WEI , Hong Kong the 2014-11-19
nice staff!Comment of L. STEPHEN , Hong Kong the 2014-11-15
I really can't fault this hotel. Service, rooms, fitness centre including pool, restaurant and bar are all excellent. Located in heart of downtown area and attached to a massive shopping centre.Comment of M. Catherine , United Kingdom the 2014-09-04
Great service, wonderful meals and ideally located.Comment of B. JoAnne , United States the 2014-05-15
This was an amazing hotel! Staff was incredible. Kids loved the pool.Comment of C. Kimberly , United States the 2014-04-26
The hotel was great. Friendly and helpful staff. The rooms were great, but the restaurant was very expensive and we didn't eat there. There were several reasonably priced restaurant within walking distance.Comment of H. Edgar , United States the 2014-04-02
"Usually an above average experience"
The pillows, which are usually AMAZING, were quite .. perhaps old' We actually bought some of the pillows from Four Seasons as we enjoy them so much, but ours felt overused, and once you laid on them, your head would sink to the mattress. You could fluff it up and make it work, but not the usual quality. Also, when I initially arrived I went I left my bags at the front, and the doorman had sent them up to my room. It was well over 30 minutes before I received my bags, I would have much rather just walked them up myself, I was in a rush to make an appointment and I needed to change.
"Presidential Suite - Stunning!"
No complaints. Great hotel, and since we were there for a wedding, I think we were further spoiled with even extra amazing service as well. Rooms were spacious and luxurious, and great views of the harbour (north side). Will definitely stay over again, the next time friends have a wedding here!
"Good hotel, although not quite a real Four Seasons"
Most Four Seasons hotels are contemporary-modern and luxurious, with impeccable staff. Unfortunately, this Four Seasons is in need of a renovation, and while we had some terrific experiences with the front-desk staff (they were fully at the Four Seasons level), the rooms are tired and the bellmen were inconsistent. The interior of the hotel is largely indistinguishable from a Sheraton hotel. Brown colors that my mother would probably have found appealing in the 90s. It's perfectly comfortable and clean, but not what one would normally expect from a five-star property. We wanted to get a massage, but the spa doesn't actually have any staff. They order them from somewhere else. So there was no way to get near-term bookings, and (I assume) the facilities are not a real spa. The staff out front get frazzled (annoyed') with lots of customers. And when it rains, there's a lot of activity, especially for taxis, since Vancouver has no Uber (ugh). A few of them were great, but there were also a few guys out front who were just ... rude. It's a nice hotel, great bar, great restaurant, great front-desk staff, comfortable, clean, etc. But you are looking for a Four Seasons experience, then try the Rosewood across the street.
"Was very impressed by everything at the Four Seasons!"
Stayed in single room for a conference at the hotel. I was very impressed by the room rate and how welcoming the staff is right from the first smile at the front desk. Extra touches like the water bottles put in the room at night were so appreciated. I look forward to staying at Four Seasons again, for pleasure next time though.
"We felt welcome and acknowledged as soon as we arrived."
The valet parking and front desk staff were very helpful and made you feel at home and special. The bed was very comfortable and the cleaning staff very polite. It was a great experience and will definitely stay there again sometime in the future.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM