of TripAdvisor Travelers recommend this hotel
Our only regret is that we were only there for one night. Our suite was perfect. It was nice and very comfortable. We loved the views and the location was ideal. The staff was friendly and very helpful.
"Lovely Overnight Visit"
My wife and I stayed here for an overnight in one of the Junior Suites and had an excellent stay. Very friendly and helpful check-in staff. Lovely room with great space and very comfortable massive bed! Very reasonable room rate for January and great city centre location within minutes of all major attractions. Only 1 small gripe would be the 30 minute wait for our cooked breakfast as there was only 1 chef working.
Stayed for 3 nights over the Christmas holidays. Room was a good size, bed comfortable and had a lovely view from the window. Room could have been cleaner though but all in all this is a good place to stay. Didn't have breakfast at hotel but had lovely breakfast next door. Location is just off the Royal Mile and very close to most sights. If you arrive via the train station be prepared for the 123 steps up to the hotel!
This hotel was in a great location right off the Royal mile. The room we stayed in (704) had great views and was a lovely room. Really clean and nicely decorated. The staff were really friendly and helpful. We didn't have breakfast with our room and didn't try the restarunt so can't comment but plenty of cafes and other places to eat near the hotel. The lift was broken at one stage during our trip but was fixed and in working order pretty quickly which was great :). Had a great stay in Edingburgh and would recommend this hotel!!
My partner and I were visiting Edinburgh for 3 days as a mini get away after Christmas. We had booked the Fraser Suites 1 bedroom apartment as our accommodation for the duration of our time in Edinburgh. To say we were disappointed is truly the understatement of the century!!!! As soon as we entered the 'apartment' I could tell immediately that the room was screaming for a deep clean... or even an average clean would have sufficed! It was absolutely disgusting! The carpets were stained and covered in crumbs and bits of outdoors, the skirting boards were actually black and caked with dust around the top, the fridge, dishwasher and utensils draws were also caked in food waste and crumbs! The bathroom and bedroom were both covered in dust. To the point where there was a clear line of definition surrounding the telephone on the bedside table. It was absolutely clear that the room had most definitely not been cleaned... which adds to my confusion why we needed to wait until after 3pm to check in!' (Not that this was originally a problem) but I cannot understand what the cleaner/cleaning team did in this time!' We were offered either an upgrade after one of the ladies at the front desk came to check our room over, but at a cost!' We did not want nor ask for an upgrade but due to the fact that, that was the last 1 bed appt. available we only had the bespoke suites offered as an alternative. Or... we were told that we could leave and they would arrange a deep clean (not really an option!') We agreed to check the other rooms over first. To our horror they were exactly the same as the previous room! My partner ran his hand over the work tops and was once again caked in dust!!! And not a few hours worth of dust.... a good hefty months worth by the look of it! Cosmetically, the rooms that we saw are in serious need of an update! Stained carpets, dented, scratched and chipped bedroom furniture, kitchen doors in an absolute state!! There's also a constant smell of burning dust from the radiators as you walk around the corridors! Nothing luxurious about it! We received a prompt refund but were still extremely disappointed as we had looked forward to our stay for weeks! I would not recommend or return. I would hope that they consider re-training or replacing their cleaning staff.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM