of TripAdvisor Travelers recommend this hotel
"Lovely stay "
We are almost at the end of our stay here at FuramaXclusive 13 nights. We couldn't fault this hotel friendly staff,clean rooms,great food,beautiful gardens stunning!! The staff are so beautiful remembering your names so when you walk past it's always hello madam Lysa hello Nathan and always at helping hand for all needs. The lady's in reception were very helpful when we needed a taxi,roomed cleaned,laundry washed. Some work needs to be done to bring it up to sparkling clean but other then that's it's a perfect stay for what you pay for. Other thing is the massage spa here is amazing do try if staying !!
"Set yourself realistic expectations "
After reading many poor reviews about the building being run down & poor service & generally not happy people - we were a bit hesitant. Though with an Expedia special of less then $100 a night we thought why not' Let's be realistic, whether you're in Australia, America, Bali etc - you pay for what you get. You want a brand new hotel that has no wear & tear' You'll pay for it! Yes it has its bits & pieces of being aged, though for one its OPPOSITE (2metres) to the beach. Any building near the ocean is going to suffer some form of damage. Now that I've said my piece to all the negative nelly's & Nancy's out there... The room was stayed in was perfect, a 1 bedroom studio. Room 302. If you're just a couple, that room is perfect. It's on level 3, close to the pool without hearing any noise & has amazing view of the ocean & sunset! The staff were beyond friendly & helpful. We asked for a bike, in less then 5 minutes it would arrive (prices 70.000 p/day - yes I know we could get it cheaper on the streets but bartering day 1 on holidays wasn't on my wish list). Food' We didn't eat dinner at the hotel, though we had some jumbo chicken satay skewers by the pool. They were unreal. The best we've had in Bali! Breakfast... we spent the first 4 days eating at cafes & after exercising with my 110kg fiancé we would spend around $45 AUD just on breakfast (at the really cheap cafes - him eating 2-3 meals!) & would leave not even feeling full. We tried the buffet at the hotel & said why didn't we damn eat here every morning! An awesome selection of food, along with on the spot omelette cooking! Fantastic. All in all - these guys deserve some positive reviews. Food is great, service was exceptional and location was perfect! All those tight purses - how about being a little realistic' We were more then happy, but we set our expectations before we arrived at a reasonable level!
Stayed here for four nights and found the staff very pleasant and helpful. The Hotel is positioned opposite the beach and close to many clubs and beach bars. Noise was never a problem, couldn't hear any from our room. Pool was interesting with glass walls on one side which you will see when entering the property. The grounds were kept spotless. The only neg I have is that some of the room fixtures were faulty, but they were minor issues which didn't affect our stay.
Well what can I say other than another great stay at this hotel in February.We have been staying here for the past 6 years and we can't fault the staff and the facilities at this hotel. The staff have become our family & friends and our second home during this time. We always book direct and nothing is a hassle for the staff to help us with. On our last two visits we have had a free upgrade to the Penthouse, spacious and quiet on the top floor with amazing views from our verandah. I highly recommend this hotel to anyone wanting a great holiday in paradise. We look forward to returning to the Furama before the year is out.
After doing research, looking at some top photos and with a 4 star rating, I thought I'd book this hotel for a 3 night stay. What a let down. This place is rundown and needs a good refurbishment..The reception area is hot, with no running fans and is easily mistaken for a rear exit. The pool is deep, looks green and uninviting, so we didn't take a chance going in. We both tripped umpteen times on the torn mat on the walk bridge. The room was smelly, bathroom was full of mold and the water out of the tap was dirty.They give you one key so when you go out, the air con. stops and room gets hot. Had to check out in the morning. Would not recommend to anyone.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM