of TripAdvisor Travelers recommend this hotel
"Greatest Customer Service I have experienced."
Room 106 a double room suite ground floor at rear of hotel We booked over the Christmas New Year period with our 20 year old daughter for a quiet break. The room and location were spot on. We are regular visitors from Darwin to Bali and we have stayed in all sorts of accomodation but never on the Kuta Beach waterfront. Service, the room and meals were great. However the highlight was the service and sympathy we received when we had to leave early due to a death of a father/father and law. Despite a peak season booking and an early departure the hotel very kindly refunded 50% of our remaining nights. It was greatly appreciated. We would certainly recommend this hotel and will be visiting again.
"9 nights "
3 bedroom apartment very spacious plenty of room for family and kids. Restaurant staff not very friendly, water in hotel is terrible very salty feels like you are showering in the ocean. Rooms require a lot of maintenance bathroom doors don't close.
"Third time we have stayed here, love the location and love the staff."
Had a studio apartment. Hotel is a little tired (not unlike many others in Bali), but we love the location and the staff are so friendly and helpful. If you want to walk into Kuta (Discovery Mall etc) it's about a 40 minute walk along the beach, but we found most of the market stalls near the hotel as good as any. Breakfast is good and plentiful but maybe needs a little more variety (our last stay was 10 days) but just a minor detail. We will return!
"Good place to stay - next to the beach. 'Sea' water on taps as well!"
Spacious rooms. Good property to stay. But, water in the taps is extremely salty. The bathroom doors - sliding ones - do not close completely - lack of privacy, especially if one is staying in 2 or 3 Bed Room suites.
on 30 Dec 2016 night our Japanese guest checking out and road heavy traffic. I called duty Manager named Adi. he was helpful and make suggestion to ensure the guest arrive at the airport in order. Hotel location is great beach front but the beach is dirty once again, thank you for your good co-operation.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM