As return guests we were upgraded to a great room. We loved the hotel, the steam room was a pleasure at the end of a long day exploring. We especially enjoyed the excellent breakfast.Comment of C. Leigh , Australia the 2014-12-02
Wonderful hotel. All the staff were so friendly and attentive. Highly recommended.Comment of G. Malcolm , United Kingdom the 2014-08-25
"Ideal Hotel Choice!"
I am from Kansas on winter holiday in Crete. I visited Crete twice this month, and both times I stayed at the Galaxy Hotel. Each time my experience there far surpassed any I have had at any other hotel. The staff was extremely professional, and friendly, from the bell boy Kostas to the restaurant staff. I was especially impressed with the Front desk receptionist Valantis who was extremely helpful and friendly. He not only ensured my stay at the hotel was enjoyable, but also took the time to show me the Cretan culture by taking me to his families olive farm and allowing me to experience the culture first hand. He demonstrated the stereotypical Cretan hospitality by even inviting me to his house for diner with his family. My experience here was one I will not forget. I know that whenever I come back to Crete there is only one hotel to stay at. I recommend to people to travel to Crete in the winter, and experiencing the olive harvest, it is a worthwhile time.
"Everything was perfect!"
I have to say that i enjoyed ever bit of my stay. The communication with the booking department was very clear and helpfull. The room was very nice and they offered me a pool view room although i booked a city view room. It was an executive room, with plenty of space. They offered complimentary fruits, cafe and bottled water. The bathtub-jacuzzi was superb, and the bed very comfy. The room was very quiet, and i am a light sleeper so my opoinion counts. Regarding the breakfast, the variety is very wide. And the quality very high. I tried to taste as many things as i could and nothing let me down. The location of the hotel is very centric. You can walk easily to the city centre. with normal pace 10-15 minutes. Overall an excellent stay, and i highly recommended for a city break in Heraklion.
"excellent business hotel, value for money"
If you need to stay in Heraklion for a few nights, look no further. Excellent clean room, comfy bed, big enough bathroom with a large shower, flat screen TV, free wifi. Breakfast is better than many 5 star hotels I've tried, good variety of local and international products. Close to the center, the port and the airport. The staff is very helpfull Highly recommended
"Awesome one night stay during our Heraklion road-trip."
It is not to far from airport so it was convenient to jump in a car from the long flight and be there in 15min. Free parking (basic parking along the street) is at the back of the hotel. It gets full quickly, but we had no problem finding a spot. Hotel is very spacious, we loved breakfast area by the pool - it's a hidden gem, as well as the actual food! For dinner - there is a great restaurant (Erganos) - about 5min walk.
"Nice clean hotel"
Probably the cleanest most business like hotel I stayed at on a 2 week stay in Greece. the bed and sheets were excellent though the room was a touch small. lobby was great and the rooms were modern and shower was very strong. Location was nice though a 15-20 min walk from the old town and the museum, but it all seemed very safe. we stayed as we had a early morning flight the next day and did not want to make the trek from Chania. traveling as a tourist it was more like a nice business hotel than a touristic place, but it was very convenient. and quiet.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM