Me gusto mucho el trato amable, fue lo principal. Con ello se sumanlos servicios de buena calidadComment of A. Carlos Alfredo , Mexico the 2015-08-07
"Great Hotel in Central & Secure Mexico City"
Awesome location and AMAZING Concierge. I booked a last minute solo trip and they were amazing at helping me plan each day based on logistics, timing, price, interest. Best Concierge I've ever experienced. The only downside is the hotel's website. It is dated and offers very little customer value. I simply wanted too better understand what sort of activities I could plan but the site did not offer this. The phone number listed goes directly to a central global booking service, which was frustrating as I wanted only to confirm my reservation.
"unhappy with experience"
unattractive room, no real restaurants, business class was an unnecessary expense with poor service, lobby unattractive. mattress was terrible--worst ever. Not at all what we have experienced in other hotels and DF.
This hotel was exactly what I needed, a base from which to explore the city. Everything an American tourists expects and more for a great price. One note I do like to make is I wish the internet had a password. This would make me feel a bit safer.
The room itself is traditional, kept up nice and clean. The location is great in the heart of the city, only a block away from the center where you'll find the Angel of Independence and steps away from many restaurants and stores. The hotel lobby is ok and staff were not that friendly or accommodating but overall, I still recommend the place for its location and practical rooms.
Wonderful location. Walking distance to a lot of restaurants and bars. Safe, friendly, clean. Would stay again. Breakfast buffet is nice. Uber is easily available from this location. Wifi works well. No issues
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM