Me gusto mucho el trato amable, fue lo principal. Con ello se sumanlos servicios de buena calidadComment of A. Carlos Alfredo , Mexico the 2015-08-07
"First business trip to Mexico City"
Always daunting going to a big city, but the hotel is perfectly located and the staff are very friendly. George at the Conceige Desk is a gem and he has great English. Good breakfast and good facilities for coffee within the building. The business centre staff are very helpful and I will definitely stay next time..........well priced as well!
"Convenient time airport "
Close to air travelers, good for a quick visit. Hotel is OK but would like more services. Close to Highway and good restaurants at a quick drive. Hotel looks a little outdated so don't expect too much. Parking is not included.
A well located hotel within walking distance of many places of interest to tourists, and judging by the number of businessmen at breakfast, well located to commercial centres. The lobby was crowded with people waiting for service, but staff seemed to be more interested in staring out to the outside world. The room was comfortable and clean. The breakfast choices were very good, but staff were overeager to get customers out of the place and plates were whisked away if you dared to pause to chew your food. Conversely, it was difficult to locate a staff member when a refill of a coffee cup was needed, or when my wife wanted milk in her coffee.
Very nice hotel. The staff were excellent. The lobby lounge is a great place to have a drink. Rooms are very clean. The club level is excellent. Great food, drinks and appetizers in the evening. Safe area.
"You get what you pay for"
This hotel was part of an air/hotel package. The hotel is well located in the Reforma area of Mexico City and is walkable to many restaurants and museums. The front desk staff was friendly and helpful. The hotel is dated and the rooms while clean needed a facelift. The shower drain did not work properly and several complaints never resolved the issue. At night the room was very noisy and even after changing rooms the problem remained. I did not get a good nights sleep in the four nights that we stayed. Breakfast service in the hotel was so bad that I did not leave a tip. Something that I have never done before. Thankfully there several places for breakfast near by. I will not stay there again!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM