of TripAdvisor Travelers recommend this hotel
"Excellent customer service"
Today been upgraded to a two bedroom villa - customer service is excellent - Widi is a credit to the team that have given us truly exceptional service - pools and vista are amazing - a big thank to the hotel team for making our stay truly memorable.
"Far exceeding expectations "
We booked ourselves into a one room villa with a private pool. The entire estate was nice and quiet. The sounds of the birds to wake me up was perfect. Staff were attentive and Douglas the owner was very helpful and hospitable. There were some problems in the room n they were fixed immediately. We also needed a super late check out and the staff were well trained to the task. We had such an enjoyable experience. Highly recommended is the wood fired pizzas. Had a delicious dinner at the restaurant too.
"Good but bad in places"
A well-designed estate with good landscaping. Our villa was very spacious and functional. Staff were friendly and helpful. Sadly our visit coincided with quite a few noisy and rude guests [that the staff dealt with beautifully].I guess our party [of 8] didn't engage much with the facilities that are available. Our first breakfast was a bit of a nightmare with stale buns and seemingly no one being able to cook eggs properly - especially boiled and poached. Randomly, many of the egg dishes were served with a sausage! Service was slow - the complexity of the menu didn't help. On our last morning my wife and I tried breakfast again on our own whilst we waited for our taxi - just coffee, fruit and some pancakes. We both had two coffees and the fruit but the pancakes didn't arrive in time - despite us being the only guests in the breakfast room and the two chefs chatting in the kitchen doing nothing. A late night meal was however, great. Some of the furniture has termites. The whole site is fumigated inside and out twice a day and the dead rat outside our front door one morning was a bit of a shock.
Stayed here for one night at the end of our trip and it was brilliant. We were upgraded to a 2 bedroom villa which was lovely and so big for the two of us! Everything about our stay was fantastic; would definitely return
"Beautiful villa with amazing hospitality"
My husband and I stayed at Gending Kedis for three days during our Christmas holidays. The staff were so nice, friendly, and accommodating. We loved our stay here. Because the one bedroom suite we booked was not available, we were upgraded to a three bedroom villa with private pool. It was gorgeous! The suite was huge: a big living room, a large bedroom, a half bath + en suite washroom, a kitchen downstairs, and a large private pool. The complimentary breakfasts were delicious and they had snacks during tea time plus little cakes during turn down service in our villa. We booked a private driver for a day trip and he was so sweet and wonderful. There were also free shuttles to the Jimbaran beach area. When we asked for restaurant recommendations they told us to try nearby Fat Chow, which we loved. Overall our stay at Gending Kedis exceeded expectations!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM