"Great location, customer service, and prices - a gem!"
The Golden Tower Hotel & Spa is a fabulous luxury hotel in the heart of Florence, a very short walk from the Old Bridge, Uffizi Museum, and Duomo, plus all the shopping you can ever want. The staff at Golden Tower went above and beyond to provide assistance in any way possible. They suggested their personal favorite restaurants in the area, gave us a handy map for finding places to go, and had a lovely fruit tray in our room upon arrival. Another wonderful touch was when we checked out at 4:30am to catch an early flight, they had little breakfast bags for us with a sandwich, muffin, yogurt, apple, and juice/water. Very sweet of them! The rooms are a very decent size for Europe; we had a room with two full-size beds and the space was more than adequate. The shower was wonderful, as well as the heated towel rack! We didn't hear much noise from other guests' rooms, although we did often hear people in the alley below. The best perks of Golden Tower are the morning breakfast and the "prosecco hour" every night from 6:30-8pm. The morning breakfast has a wide variety of options: cereal, yogurt, pastry breads, toast, fruit, meats, cheese, etc. plus three different types of juices. The evening happy hour provides you a free glass of prosecco plus many snacks are laid out as well -- finger sandwiches, mini-quiches, pigs in a blanket, etc. We were sad to see so few people take advantage of this nice feature -- we were often the only ones there! I highly recommend this hotel to anyone who wants a luxurious experience that won't break the bank, plus gives you incredible customer service by a dedicated staff. Would definitely stay here again!
"Fabulous hotel in this wonderful citu"
This is a gem of a hotel. It is located in the heart of the city, yet is situated on a quiet street just a few minutes from all the main attractions & shops. After a long day sightseeing the peace & tranquility it offers is refreshing. The hotel staff are very professional & friendly- nothing is too much trouble for them. The spa facilities are excellent & definitely worth a try. I can highly recommend this hotel as it's worth every one of its 5 stars & I would stay there again without hesitation.
The staff was absolutely amazing! Great prices, food, and service. I recommend this hotel to anyone who travels to Florence. If we are ever back in the area, we will absolutely be back for another stay. The Spa was also great!
"Fantastic Service and Great Location - Suicase Destroyed by Airline"
The Golden Tower Hotel was fantastic as a small boutique hotel with about 26 rooms. The location about a block from the Repubblica Arch is perfect. Far enough away from the heavy crowds but still a couple minute walk into the center of it all. Well within the no-drive zone of the city, makes it a safe choice as well. The taxi cost to the hotel from the airport is fixed for Florence, 26 Euro in the evening and it was 27 Euro early in the morning for two of us. Don't bother requesting a driver or reserve a car, just use the taxi from the airport. The front desk service team were all fantastic. One of our suitcases was destroyed on the flight, and the front desk had several recommendations for us to buy a new large suitcase for our trip home, ended up with a beautiful Italian designed bag. We utilized their bar several times for our evening martini and had dinner in there once. Fabiola was both our bartender and our dinner server. She was fantastic, helpful and friendly. The included breakfast was quick and good. There is an extra charge for French toast. The room is wonderful and designed well. The bathroom was large with towel warmers. Prior to our trip they offered restaurant recommendations and they made reservations after we did our reviews on Trip Advisor and the restaurant websites. Overall we would absolutely go back to the Golden Tower again.
"Very friendly and helpful"
The staff on the Reception are friendly and always willing to help. Our room was spacious (the bath/shower was sunken which was a bit disconcerting). Breakfast offered a good choice (you can order extra bits for a price if you wish). There is a happy hour each evening, with a free drink and nibbles. Very good location, within easy walking distance of everywhere!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM