of TripAdvisor Travelers recommend this hotel
"Rooms are neglected, restaurant is not good and reception staff is not qualified"
Room: was full of stains, duvet cover was torn, bathroom with a shower curtain ! Restaurant: food was nicly presented but lacked flavour and was overkooked. The multivitamin juice at breakfast was nothing more than colored water. Reception staff is not qualified: mesages are not passed on, deliveries made for guests are not handed over, only after 3 visits to the reception they found out the delivery was there all along. Wifi connection dropped away the entire time, in a hotel that profiles itself as business hotel this is totally unacceptable!
"Are you kidding me '"
4 stars are only for not Italian people (max respect for all te others). Rooms are similar to an garage without style, too expensive compared to the offered services. Breakfast € 18,50 for some apples and yogurt' Are you kidding me ' In the lobby there is a museum.....of what ' Garbage maybe, frankly speaking I don't know.
"TRIP TO MAASTRICHT TO SEE SHOPS AND A FOOTBALL MATCH"
From start to finish the staff were very helpful and friendly. Any questions were answered quickly and politely. On the last day my wife had a serious nosebleed caused by split artery. The desk staff arranged a late departure while we went to hospital. Thank you for that. The cleaning staff for the room were also very understanding with the blood in the bathroom, all in all nothing was too much trouble for everyone there. A very pleasant stay. Thank you very much.
"Nice hotel, Good location"
Stayed here when working at Heerlen (13 miles east). Convenient to get to (just on outskirts of Maastricht) But also quiet, friendly staff, clean and roomy. Breakfast could possibly have more hot options, and army style stencil for room numbers on doors was a bit odd for the exec floor, and the safe didn't work, but these are minor quibbles. Paid parking opposite is also expensive. Taxi into Maastricht is only 10 euros and takes 10 mins. Also if you save on room service you get a 5 euro voucher for the bar which is great.
"Visit for Andre Rieu concert"
Visited this hotel for 3 nights and was very pleased. The staff were exceptionally nice both at reception and in the dining and bar areas. Our room was situated on the 2nd floor overlooking the lake and it was very beautiful to look out at the lake the skyline and the swans and other wildlife on this lake. The food at the hotel was excellent and nothing was too much trouble for the staff. The prices for food was very acceptable. One thing I personally did not like and it is of minor consequence the size of the numbers on the bedroom doors. The organisation in the hotel was second to none.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM