of TripAdvisor Travelers recommend this hotel
The hotel/staff is fine. However, it is the second time that I am charged twice in my credit card for the same stay. In addition, an event with very loud sound made my last stay during the noght a real hell.
"Nice and comfortable stay"
I stayed at this hotel for 1 week on my business trip with a coworker. The hotel room is nice and clean, although the only missing in the room is an iron for my clothes. I would think that a hotel with 4 stars will have this in the room, but they don't! I have to go to a nearby mall to buy one for the room. Location wise, it's conveniently located 1 block away from the beach and was an easy walk. But it's also in a residential area and it can get pretty loud in the evening or early in the morning and you can hear it loud and clear from your room. Other than that I find it pretty comfortable as far as a work trip is concerned.
"Worst hotel ever"
Broken furniture, dirty floors, peeled cables... never in my life have seen an hotel as bad as this one. When complained about all that, reactions from the staff was also bad. Elevators always full and very hard to catch. I would strongly advise to stay away from this hotels.
"Lovely hotel, sweet staff and great location "
Lovely hotel, 2 minutes walk to Leme beach and 5 minutes to cococabanna beach. It was also a 10 minute walk to sugar loaf mountain and we could see Christ the redeemer from the roof top pool. They gave us free room upgrade and an early checkin when we arrived and an late checkout as our flight home was in the evening. The staff were so sweet, not a lot of people speak English out there but they really try to help. They seemed to go out their way to help even if they didn't understand us.
This was the Best vacation, the staff were so friendly and helpful, This was staff in the reception, bar staff to cleaning staff and poolstaff, the location was Great , very close to leme Beach and cococabana beach😋 The only thing is the wifi could be better at the rooms, but the pool area the wifi was good, and a Great view I Can deffently recommand This place, and would stay there Again for sure
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM