of TripAdvisor Travelers recommend this hotel
"Worst hotel ever"
Broken furniture, dirty floors, peeled cables... never in my life have seen an hotel as bad as this one. When complained about all that, reactions from the staff was also bad. Elevators always full and very hard to catch. I would strongly advise to stay away from this hotels.
"Lovely hotel, sweet staff and great location "
Lovely hotel, 2 minutes walk to Leme beach and 5 minutes to cococabanna beach. It was also a 10 minute walk to sugar loaf mountain and we could see Christ the redeemer from the roof top pool. They gave us free room upgrade and an early checkin when we arrived and an late checkout as our flight home was in the evening. The staff were so sweet, not a lot of people speak English out there but they really try to help. They seemed to go out their way to help even if they didn't understand us.
This was the Best vacation, the staff were so friendly and helpful, This was staff in the reception, bar staff to cleaning staff and poolstaff, the location was Great , very close to leme Beach and cococabana beach😋 The only thing is the wifi could be better at the rooms, but the pool area the wifi was good, and a Great view I Can deffently recommand This place, and would stay there Again for sure
A good cost benefit ratio. Good rooms and breakfast. The location is ok and there is free wifi. A classic 4 stars, good for business trips. I use this hotel a lot. Sometimes, maintenance can be an issue.
Travelled to Rio on business and the company I work for reserved a room for 12 days for my stay. I don't expect a lot for long stay, just the basics. Was truly disappointed. I had read earlier reviews, so was somewhat aware what to expect, but had hoped issues that were brought up in previous reviews would have been addressed. Not so much First mistake was not asking for a renovated room, which I would recommend to anyone who stays here. Check in process was extremely slow. Once checked into my room it was obvious the A/C was turned off or not working. I had to go back to front desk and ask for help with A/C. The remote was missing and maintenance delivered one to the room. Even after I had remote the A/C worked poorly, and eventually stopped working. Nothing like trying to sleep in a very hot room. The windows in the bathroom would not close, which made it seem like I was on the street, and making it impossible to keep the room cool with a poorly working A/C The internet is terrible. It drops constantly, and cost me a fair amount as I exceeded my data plan significantly. It was unavoidable as I need data for work. They failed to restock mini bar daily, and during check out I had to tell them what I consumed from the mini bar. Really !! This was a first as well. All other hotels I stay at in Rio leave a daily ticket and restock. After 3rd night A/C stopped working completely and I moved to a renovated room. First impression was good. Of course TV remote did not work, which is minor, but still annoying. Shower was like using a pressure washer, but at least it was hot. Ordered room service that did not show up. I finally gave up on this place and checked out after day 4. Too many hotels in Rio to choose from to put up with this I am not one to write reviews, but I do depend on them when travelling, so I thought it was best I leave one for the Golden Tulip Rio. Terrible experience and would not recommend to anyone. I have also requested my company cease using them in the future. I am sure I will get the generic " sorry for your experience and we hope to make it better" but I will not give this hotel another chance. They had 4 days to make it right and did not.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM