"Simply the best.."
This is our 7th year since becoming members, best purchase ever. We are always treated like family the moment we arrive. Antonio & Romi welcomed us in and had the drinks flowing. We had the Presidential as we were celebrating our big birthdays. That room did not disappoint. We were able to entertain all 32 of us in perfect style. You should be proud of your staff, they know how to please. Daniel, Norma, and Ever always remember us and give outstanding service. Resort is clean and comfortable. The food is always good. Thank you for treating us all so well again! Booking my trip for 2018 now!!
"excellent price,excellent staff,excellent property, beautiful beach"
we stayed from jan 29 thru to feb 9. weather was great only 15 min of rain the whole stay.beach was beautiful, our room view was extremely gorgeous with ocean front corner room one wall was glass and looked directly down the beach and the room front faced the ocean and we got to watch the sunrise over the ocean every morning.food was great at all restaurants and ala cartes,waiter and waitress staff were all very prompt and professional a great job by all. our cleaning lady Jenni had our room done special every day.job well done.the beach butler Fernando worked very hard for all the guests and when talking with him he explained he has the greatest job , it sure showed with his energy in everything he did. our beach server Big Mac always had our drinks ready he never stops working a great individual who also loves his job.the pool servers Ever,Daniel, and Mary also made sure we always has ice cold fresh drinks and kept the poolside clean and tidy great people these three. the gym equipment is all new and excellent with explanation how to use them properly and what muscles they are working,the gym and yoga instructor Ivain was great and i started each day with a fully relaxing ocean front yoga stretch and relax.There were massage therapist available all day long and my wife and i had a couples massage on the beach patio from Gina and Thelma they totally relaxed us with a awesome hour massage. i also had about 5 short 10 min massages from bernadette what a awesome lady , oh yeah i pampered myself .now down to our favorite two , Entertainment staff Sabina and Sera kept all the guests entertained with beach volleyball,tequila water volleyball,water polo, water aerobics, and daily games like save the princess, trivia, and drinking games too.all in all my family has stayed in about 10 all inclusives in mexico,cuba and dominican republic and this resort beat them all hands down . well done playaresorts for finding such great staff to ensure your guests are truly pampered and looked after fully . thanks again to all the staff whos names i have forgotten,
This hotel was amazing. We were treated like royalty. The place was beautiful. The food and drinks were amazing. The best week ever! The staff was exceptional. The bartender/server Daniel was so polite and always served our drinks fast! He always made sure we had everything we needed. He really made our stay so wonderful and pleasant. I can't wait until next year to return. Thank you Daniel for making our trip so great! Fernando the attendant on the ocean was very polite and helpful also. I wish i remembered the names of the 2 young bartenders who work at the bar at night in the bar across from the service desk. Those two also gave such great service every night!
"Getaway with husband and friends"
We stayed at the Gran Caribe from 2/10-2/17/17. This is our 3rd visit at your resort and it never disappoints. Always a great experience. Your staff is what makes it so great! We love Daniel, the waiter that serves the pool and cabanas. He is always so quick with our drinks and always has a smile. Gracias
"Daniel Sanchez is the best!"
I've been to this resort 3 times and every time Daniel Sanchez is gone out of way to serve us and make us feel welcomed and special. I really appreciate his dedication to his work. Norma (don't know her last name) is always there when we finish our drinks ready to take our orders! Thank you for making our vacation enjoyable.
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM