Hotel well located with good structure. However, poor maintenance in the rooms - broken furniture, damaged walls and dirty environment. Friendly service and educated staff. Little varied breakfast and the staff can not keep it organized.
"Poor hygiene and not-so-great food"
I stayed at this hotel on business and didn't have a great experience. I was sharing the room with a colleague and we both felt the room wasn't clean. There were spots on the floor and stains on the sheets. On our 2nd night there we found a "nest" of small roaches in our room. We went to the reception and asked them to move us to a different room. The receptionist was extremely helpful and supportive. However, the second room she got us had this overwhelming smell of mold, so we had to move to a third room, which was finally OK. The food isn't great at the hotel either, especially if you're a vegetarian. I ended up eating nothing but salad and pasta for three days.
"Good choice if you need to be close to the airport"
It's not a 5*. Or perhaps it was but it is showing its age. Still, quite acceptable if you don't pay full price. Also, they have swimming pool group activities but the sound system is loud and distorted. Ask for a room on the other side if you want peace and quiet. On the plus side, it's right by the beach, it has a big swimming pool, front rooms have nice views. Good place if you have to catch an early flight from Salvador, much better location than the official airport hotels and only a few minutes further.
"Mini vacay "
Breakfast is amazing great site with beautiful beaches and fun pool activities..reception, front desk is very helpful and nice suggesting great nearby restaurants and an inexpensive tour bus.. I'm taking on my next trip..Messages on the beach for 25.00 usd.. The rooms could use an upgrade but ac works perfectly.. Didn't spend much time on room. ❤️it
"BAD HOTEL DECENT LOCATION"
This hotel does not offer In room comfort at all. If you can check into a room with a clean toilet count yourself lucky.Im not having much luck.. The sheets do not fit the bed.Move a little and the sheets are all over the bed. The furniture,if you want to call it that,has seen better days. On this trip,the room entry light is blown out and there is something Red on the bottom of the toilet seat. Guest should be allowed to service/clean their own rooms. Even though my company pays for my room here,I'm thinking of paying for a room at the Novotel Airport Hotel I must give credit to the staff.Most cases they cannot help you..but they work with any small tools they have. The Management /Owners.....Really may want to come over one weekend and Clean this property. I do not have to pay to stay here..YOU will.....Stay away!!!! The Deville is not far away and is a very nice property.Also the Novotel/Ibis Airport.If you need to stay on the beach in Stella Maris,Check out the Posadas near by(Bed and Breakfast) on Trip Advisor..You'll save loads of money and have a clean room....Oh P.S.the Internet does not function well in the rooms(not at all for me/this trip)..the Star of the Hotel...The Lady that prepares the Omelets is Fabulous and very Gracious...My Dirty Toilet..Pubic hairs and the likes......below.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM