"First stay in Puerto Rico"
Check in slow, but courteous. We arrived on Thanksgiving Day, hotel was maybe 25% full. Too late to search for a restaurant, and being a holiday, ate on site. Awesome meal, but $120. Friday the lines to check in were unbelievable, glad we were already here. We had rented a car so ate all meals around the area, excellent, reasonably priced. Look up reviews on this same website, never steered wrong. Hotel is nice, needs some updates to rooms. Everyone VERY friendly. Right on the ocean. Pools are HUGE. This hotel look is similar to all-inclusives, but calm due to high prices. No wait at the bars, lots of seating at the pools, nobody hoarding the chairs with towels. By Sunday afternoon, the hotel went to 10% full
"Worst experience ever!!!"
I will never return to this hotel. From the hour long check in to moldy smelling sheets and pillows. I've never stayed at such a place. I'm sitting in my room waiting 45 min now for house keeping to change my sheets because they're yellow and smell like mold. My daughter called room service and let it ring for 20 min before I called from my cell phone to find out the room services phone is out of order. They cleaned my room this morning and took the wash cloths and never put a new ones so the kids and I had to take a shower with a hand towel. Just one disappointment after another. I cannot wait to leave and never come back here.
Great room great hotel,,, NEED TO BE INCLUSIVE,,, far from the town,,, not much to do at night,, overall very quiet. Beautiful hotel, great staff,, they should build a mini-arena to hold sporting events, musical events
"Heads up for photo/film fanatics"
Siding door/windows were wet in the morning and moisture had come into the room. Moisture got into my camera element and a couple lenses. Camera and lenses were in zipped up camera bag and on a chair away from the sliding door/window. I had to quickly do damage control. Just a heads up to other filmmakers. Could set you back a couple hours or so.
"Recomend it to anybody"
Good place to just relax!! Everyone super nice, close to the highway and at the same time away from everyone so overall a relaxing place. Would defenetly go agin Hopefuly soon :). And the pool 👍🏼👍🏼
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 11:00 AM