"We were looking for something different"
Spent 4 nights hear and it was nice and clean but was a little more of a Cancun (party) scene then we were looking for. The staff was amazing, very helpful, and the moment we pulled up they went out of their way to make sure we were comfortable. One thing to keep in mind is this is right downtown Playa so you are going to be bombarded with people trying to sell you something and in the center of the shopping district. The food was good, typical resort food and of course all-inclusive is always nice, and who doesn't love free(prepaid) food and drinks! If you are looking for a resort, this one is nice and great for group trips, and families, but if you are looking to experience the culture, food, and ocean life I would go a little bit away from Playa, very easy to catch a cab from other resorts. Service of staff is 5 stars, just not quiet what we were looking for. P.S. There is a secon pool with a bar that is quiet and refreshing, also check out the spa and hot tub, the cool pool in the spa was perfect after a long day in the sun. P.S. The best beaches looked south of where the ferry to Cozumel.
"The best vacations ever "
This resort is just wonderful, we are so happy with the staff and service here.. we met Aranza who was super fun and Cristian was just great as well as Bernie and Cesar, loved their activities!! Landy and Mayra give great relqxing massages 😀 Magali the waitress is just so nice as well as Mateo in the lobby bar area. Jovani is the best bartender he was superb! Kudos to everyone who works here, you can tell they love their job😍
"Wonderful vacations here!!"
The best resort ever! We met Aranza, Cristhyan, Bernie, and Cesar from the pool area and were just awesome! Their activities were great! Amelia always kept our room cleansed and Serin the waiter at Maria's is just spectacular. Mateo at the lobby bar is such a nice gentleman always keeping us hydrated. Magaly the waitress outside was also nice to us. The staff is just great. Will definitely come back soon 😘😘😘😘
"Vacation in playa del carmen"
This is my third time in playa del carmen and I think there will be a fourth. I'm staying in this amazing hotel which is close to the main avenue with all the stores bars and clubs. The staff here is super nice. Cesar from the sports and entertainment staff was the cherry on top- he was super nice friendly kind and fun. They other guys aranza cristhyan and Bernardo were also cool. Definitely get to know them if you come here !!!!!
"Family time in Playa"
So this resort was just awesome!!! This is the best resort we've been to so far, such fun! Aranza, Cesar, Bernie, and Cristhyan were such good sports and entertainers.. the kids had so much fun at the kids club as well with Jocelyn and Gina. Never left the teen zone. Emilio and Manuel at the gym were nice, spoke to them awhile. Manuel gave me some routines to do and we're pretty tough hahaha! Jose and Mateo the best waiters along with Idelfonso the bartender. Dioney at the reception was just the best. We will definitely come back in October and next year❤🇲🇽😉
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM