"EXCELLENT - 2ND VISIT!!"
This was our second visit! We loved it so much we brought our teenagers with us! We were greeted by Maria - our Concierge. She's absolutely amazing! She made the check-in very easy and actually very quick! Whenever she saw us - she approached us to make sure everything was to our liking. We needed an umbrella at the pool for our son who got a little too much sun the day before and that umbrella showed up in jsut a few minutes. Speaking of the pool.... Pablo is the best waiter in the pool area! We met him on our first visit in the Lounge! He was great then but even better out by the pool area. It was busy - Spring break and he was very accommodating with drinks and light conversation! Always a smile on his face. It's my understanding that this resort is going to be undergoing a name change and I cannot wait to return! This is by far one of my favorite place to stay!
"Hotel and staff were fantastic, people there made our stay unbelievable!"
Aranza was amazing, Caesar, David, Israel, Magaly were outstanding and awesome, made our time at resort so enjoyable. Love and miss them all! Our group from Colorado and Arizona will be back soon! Bobby.
"Perfect vacation! "
Thank you so much for a wonderful vacation. The resort was awesome, thank you so much for a great time. Salina was great at the front desk, such a nice girl. Food and drinks were delicious! Outside Aranza , Manuel and Cesar were just amazing. Super fun to hang out with, super nice people!! Maggaly and Emma wonderful waitresses, thank you! Hope to come back soon l 🙏🏽🙏🏽🙏🏽
"Best entertainment crew"
This was our first trip ever to Mexico and it was amazing. The rooms were great and they were cleaned everyday and the fridge refilled with fresh bottles of water. The beach was perfect! Our favorite part was being at the pool and Aranza the event team member kept us laughing and having a good time. She helped make our first experience the best, we will definitely be back soon!
"Gran Porto vacations"
We came here expecting a lot and everything turned out wonderful!! Expectations exceeded thanks to Aranza and Cesar, they're so much fun! We loved Aranza sooooo much, talking to her was amazing. You all need to meet her, when you come I totally recommend meeting her and Cesar. Their activities are fun to interact with, always entertaining. David was a greattt bartender 👍 Thank you so much David! We hope to come back soon !!
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM