of TripAdvisor Travelers recommend this hotel
"Top Notch Services"
Arrived very early Thursday 9/21/16 with our two daughters for a birthday week getaway. Though we only stayed one night in this fabulous resort, it was enough to make a lasting impression. Upon check in we were upgraded free of charge to an ocean view suite with our room ready immediately. Room service brought us a bottle of champagne with strawberries for my b-day surprise and we had extra perks when we booked directly through the hotel. Everything was clean, modern, wonderful and beyond expectations. I do wish the pool was a little more hype (music, activities etc). I understand it is a luxury hotel not directly on South Beach and therefor most go to this area to go and relax and getaway from the younger scene, however, it would be nice to have some areas focused around kids and the younger crowd (we are in our early 30"s). We have traveled a lot and even some of the top luxury hotels in Fort Lauderdale offer more around the pool area. However, with that said we would without a doubt return, as we enjoyed the luxury vibe and services offered here. Cannot wait to return!
"A wonderful hotel in a lovely location"
Wow wow wow. We loved the Grand Beach so much. We cannot wait to go back. I loved the clean modern lines. The staff were superb, nothing was too much trouble. Our room was spacious and kept immaculate during our stay. The position is right on the wonderful Surfside Beach. Some days the beach was almost empty even with temperatures in the mid eighties. Just such a lovely lovely holiday made even more special due to the attention to detail by the Grand Beach.
"Brilliant service! "
Having left another hotel in the area which was awful, it was a welcome relief to walk into this hotel. The receptionist was so welcoming and actually upgraded my room to an ocean view, which was brilliant. Beautiful rooms, clean, fully equipped and plenty of space. The complimentary welcome drink was a lovely touch and I received a courtesy call to check my room was OK after 30 mins. It was those little touches which meant this was a great stay and I would definitely consider coming back!
"Luxury and Service Excellence"
I visited for 4 nights with friends - this is a beautiful hotel with exemplary service levels. The rooms are unique and offer suite style living with plenty space - with an exquisite rooftop pool and yoga pavilion, it is perfectly located in a sophisticated location away from the noise and tourist trap of South Beach yet within easy reach of all key tourist spots via inexpensive Uber. The service levels in this property are extremely high with all staff genuinely interested in their guests. Of note, Clarissa - the lady who makes eggs and waffles "with love" brightened our day with her illuminating smile and cheerful welcome and Christin, the yoga instructor who delivered rooftop morning yoga sessions with such grace and a level of dedication to ensure each guest enjoys and learns much more about their practice through careful and thoughtful guidance made this visit extra special. I will return to this property for all future vacations in Miami and would highly recommend without hesitation.
"Grand Beach Hotel Surfside. You must go!"
My wife and I recently stayed at this lovely hotel, and greatly enjoyed the experience. The hotel, facilities, staff are all excellent, and when next in Miami this is where we are going back to. Two points of interest: at night, go up to the sky bar on the twelfth floor. Amazing view across town. In the foyer there are pictures of the owner, JG Murray, now in his 96th year. Born in France, he left for England when the Nazis invaded and joined the RAF, and flew as a navigator on something like forty missions.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM