of TripAdvisor Travelers recommend this hotel
"Quiet and relaxing location with easy access to attractions"
My wife and I spent three nights at the Grand Coloane. We hopped over from Hong Kong for a long weekend, hoping to escape the noise and traffic, and I am happy to report the Grand Coloane was indeed an excellent choice for a quiet R&R. Although it's less than 10 minutes from the lights of the Cotai Strip, it feels like it is on a different planet. It is worth mentioning though that we found to be its greatest asset might not not resonate so well with other travelers. The is eerily quiet, at times feels almost deserted. On Friday evening for example there was one other couple in the restaurant, and only Sunday breakfast had a sizable clientele. We had an ocean-view room on the 6th floor with a huge terrace. We found it very comfortable, fully functional and properly maintained. There obvious signs that show the age of the building, but nothing disturbing. The only negative aspect of the room that I believe the hotel should address is the quality of the TV set. It's flat screen but definitely old with very bad grainy picture quality. The low occupancy must hurt the finances of the hotel, and they appear to compensate by offering a limited menu and unreasonably high prices. I can't blame them though, as there is significant competition within a 15-minute walk in the nearby Hac Sa. They offer a top-class free shuttle service to the attractions of the city. Buses depart every half hour and have five or six stops at key locations in Taipa and Macau. We found the staff very friendly, attentive and professional. Every task was performed with a smile. Only one grudge; the pool and its surrounding lounging area was closed during our stay for an extended period for maintenance and repair. While it is obvious that maintenance is necessary, I believe it should have been mentioned on the booking site that the pool would be not available.
"A QUIET BREAK FROM THE HUSTLE OF CASINO NOISES"
We were not the gambling type but love to see the bright lights. This hotel suits us just fine. A very pleasant resort, although a bit old and tired but still offering excellent and friendly services and most of all, clean and orderly. The hotel provided free shuttle to the Cotai strip and the main ferry terminal where we can hop on to any buses to many destinations around Macau. The breakfast was adequate and services was excellent. The bedroom was very big and beds were comfortable. Well worth the price we paid for, which in fact was much cheaper than a lower class hotel in the busy and noisy areas. We was upgraded to a high floor facing the sea and the Hak Sa beach. Nice and pleasant view and atmosphere.
"Delightful. New Favourite Macau Stay"
Overall, this was a lovely stay at Grand Coloane Resort. The hotel is VERY well built, spacious, quiet, a mix of European splendour with some modern upgrades. It may not be quite like a modern 5-star hotel with the glitz and glamour (and crazy high prices) but this is a RESORT and for the price, location, peace and quiet, friendly customer service etc there's no rival in Macau. This will be our number 1 choice for next and all future visit to Macau, funds-permitting as of course top-quality accommodation is not cheap! Location: WOW! So quiet, peaceful, not a Casino in sight. Totally worth the short 15-20 minute shuttle bus from Macau Ferry Terminal. Staff: Everyone welcoming, smile, helpful, From Zoie on emails, front desk staff Punky, Treza, Leo, Elaine, Yudi, Rikke and others, Amalia and colleagues at The Club, Eva and team in the 1/f restaurant at b'fast. We experienced an issue with credit card and payment when checked-in on Feb 22nd, but this was handled extremely well by front-desk staff - something which can easily sour your experience as a guest. So VERY well done! We love the multi-culture of staff. Rooms: We booked Garden View and got upgrade to 2x Ocean View rooms - wonderful! The whole setup is lovely, whichever view you get (Ocean, Beach, Garden), spacious with nice balcony, comfortable bed, big bathroom with separate shower and bathtub. WiFi: We read reviews about poor wifi connection and speed, but whether in lobby, restaurant or our rooms we found the wifi connection good. Perhaps they have made upgrades in past month or so. Restaurants: We thoroughly enjoyed the breakfast-buffet (TIP - book this!) with nice mix of western, Asian, Indian food which filled us up through to mid-afternoon. We liked the about 70% of the food choices were same each day (we stayed 3 nights) but with some variations in food and juices each day. Since we were on a tight budget we chose to eat out, the restaurants get good reviews but we felt the prices were beyond what we could afford. Having said that, the nearby restaurant (few minutes walk form hotel) is ridiculously expensive so unless you're prepared to walk 15-mins along the beach to Fernandos and a couple of other restaurants then eating-in hotel would be good choice. The Curry nights looked appealing, sad we weren't staying on the right nights to enjoy those! The Club: Indoor pool and jacuzzi nice, majority of hotels don't have indoor so this was a treat to be able to swim every day. Outdoor pool open despite colder weather, looks beautiful and we'd love to try it out during warmer weather. Changing rooms spacious, include sauna, steam room, relaxation room. Weddings/ Parties: We got married in HK in 2015, both felt during our stay that we'd have considered holding wedding at Grand Coloane if we'd known about it - we saw the gazebos and giant marquee and the resort grounds would make for an absolutely stunning wedding venue.
"Ocean view is truly splendid"
They say Grand Coloane is one of the few places can be claimed as a resort. It is a nice and quite big hotel, 5 star, overlooking the black sand beach.Beautiful grounds. It didn't seem to be busy during last days of CNY so we got an upgrade to Ocean view and a late check-out (good service!). The room has balcony as huge as the room itself, clean, quiet and perfectly fine furnished, even has a coffee machine which was broken though. The hotel staff is polite and well-trained. The resort also has a pretty big gym (equipment above basic) and a heated indoor swimming pool with jakuzzi.It is too bad it was February and cold otherwise I would try outdoor pools as well, those seem to be very nice, cold and nice. Just one thing I believe should be improved: more shuttle buses to Taipa Ferry Terminal (more than once a day) As a whole, I enjoyed my stay, I wish it could be longer.
"Shuttle Service needs improvement. Amazing Staff!"
The shuttle service though needs work, if your on your way back to the hotel from Taipa or City of Dreams (designated area pickups) the bus never stops here, driver only slows down so if you cant notice its the bus itll zoom straight pass you. At night its impossible to pickout the bus since it doesnt have a LED sign in the front. Taxi cost MOP50 back from the cotai strip. Hope they have a stop at the Taipa Ferry Terminal Atleast Once a day since its next to the airport. On one night though while already reserving my seat on the bus, and waiting in the hotel lobby the bus turns in as i make my way out to the bus it doesnt stop and heads staright back into Macao, i asked concierge why didnt it stop at all since i was basically at the door they replied it had to be on time and me simply not standing outside on the road meant i wasnt going. wow. On the good side Got a free upgrade to Ocean View on my arrival, The staff are really helpful and friendly. The outdoor pool needs some work, Pool Bar was closed during my entire stay quite a shame, Indoor heated pool was bigger than i imagined (good size) with a jacuzzi. The Breakfast spread isnt great but has all the necessities to start the day. Take a higher room floor for fantastic views of the nearby beach. The Room itself was really clean, some furniture though need replacing, knobs on a dresser were loose and falling, plus the bath sink was cracked. The Balcony could be a high selling point if its redone well, needs a good makeover. maintainance repairs to the property are currently underway which is great.In room Tv has poor tv selection choices. Will book again.
Credit cards accepted by the hotel: Visa - MasterCard - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM