of TripAdvisor Travelers recommend this hotel
Five star hotel for all. Great service, Calm situation, busy and relaxed, fine ambiance, Well-functioning rooms, cleanliness in top. Always fine art to look at. Quality in all services. Well-managed. 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
"Luxurious well located hotel"
Spacious and well appointed bedrooms and public rooms. Hotel is in a quiet location next to a park but well located for access to/from Hamburg airport and walking distance to the city centre. Service was good and the breakfasts were excellent with a fine variety of choices including a to order egg station. Value for money is difficult in general to assess generally as we had a special deal including a New Year's party. The one large drawback was the Brasserie Flum in the hotel where we had one mediocre and and one bad meal. The first was roast goose served erroneously with boiled jacket potatoes instead of roast potatoes or better, dumplings and a dark chocolate dessert icecream that wasn't made from dark chocolate. The second was steak/frites served with inedible frites - fried or reheated such that they were rock hard and garnished with a stale withered cucumber slice and an unfresh salad. The service however was good and attempted to compensate for the mistakes made in the kitchen.
"The place to be for a city trip in Hamburg"
Excellent hotel, convenient location, extremely friendly service, good quality rooms, restaurants and breakfast. Walking distance to subway, connecting to all other parts of Hamburg with high-frequency service.
"Very good hotel in Rotherbaum"
This hotel is located in the lovely Rotherbaum neighbourhood close to the city center, the convention center, the alster and other tourist attractions (mostly not walking distance by American standards but still very close). The check in process is extremely efficient and the staff is incredibly friendly, welcoming and knowledgable. The room was spacious, very clean and equipped with everything I'd expect from a hotel in this category. The bed was super comfortable and I had a great night sleep. The bathroom is pretty cool too with a rain shower and lots of space. The only minor issue is the atmosphere in the hotel itself. It just lacks this particular feeling that you get in other hotels and that is hard to create. This hotel is neither historic nor super modern but something in between. It just feels a little cold…
We have been visiting the Grand Elysee for the last ten years - always excellent. It is a pleasure and the spa is the best in town. We will be back and is always staying here. The breakfast is so good, and so are the Piano Bar - we love it.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM