Great service, hospitality, staff, wonderful food and drinks. Definitely recommend to stay for those venturing to Bruges for a weekend or so. I loved the charm of the library bar/dining/reception area and the spa is small but relaxing. this hotel had the balance just right and felt like a home from home. The room was quite nice with alll you could need - traditional style decor and lovely views over the town. Great location just off on of the squares next to the main. I do not rate the bar closest to the hotel with the hostel above - its about a 2 minute walk and avoid that at all costs the staff are rude and don't have the best opinion of the British!
"Great location but that's it."
It really is in a perfect location, which was brilliant considering the amount of time we spent out and about, and the staff were polite, friendly and reasonably helpful. It stops there for me. Our canal view room had such a high windowsill we could barely see it. Upon check out (walking past open doors of other rooms), I noticed others had much lower sills, if only we had known. And as I could not find the answer on the website, only the new part of the hotel has canal view rooms which means the suites do not for anyone that may be interested. There is no valet, no room service, no doorman, no-one to help with bags to the room. There is a bar but it doesn't even stock vermouth for a martini, so we went to the Gin Club to have one. In all honesty we may stay there again for the location if there is nothing else free nearby; at least we shall be better prepared with what not to expect.
"Do the European"
Picked this hotel due to its central location and due to the fact it would be around minus 3 to 5 whilst we were in Bruges so we didn’t want to traipse around too far at night. We had a three night midweek stay in room 1107 which faced the road not the canal (couldn’t afford the extra Euros), noise from the road wasn’t a problem, might be an issue in the summer with the windows open though. The room wasn’t cheap (you have to leave a deposit if you’d like a bathrobe) but having said that neither is Bruges!! The hotel and the room were immaculately clean with plenty of wardrobe space, a really comfy bed with the bathroom being fitted out with a walk in shower and bath. Walk in showers or wet rooms are a good idea especially if there are two of you and you fancy a back scrub - but they never drain quickly enough and that creates the problem of having to mop the floor with whatever is available............. Nobody wants wet feet whilst using the toilet do they! The air-conditioning worked well keeping us nice and toasty during our stay. The staff pleasant and very attentive especially the lady in the bar with the shiny black shoes - breakfast was plentiful with the hot and cold food constantly re-stocked – watch out for the boiled eggs they have them split, one side being 3.5 minutes and the other 10 minutes. However, on our second day rather cheekily they swapped them over and I ended up with a hard egg instead of soft - luckily for me the wife likes an hard egg and she woofed it down. Good selection of bars and restaurants if you turn right outside the front door and walk towards the canal – found a few bars off the beaten track that were welcoming with excellent beers at reasonable prices.
I stayed in this hotel one night with my girlfriend we both were really happy for choosing this one it is very classy. The hotel is inside the city so you don't have to walk much to get there. The Quality room has a unique class, the bed was large and very comfortable.
"Beautiful hotel with spa facilities "
Excellent location 2 minutes to Brug square and less than 5 minutes to the main square. The hotel bar is beautiful with 3 grand rooms. All the Staff were super friendly especially breakfast staff. Breakfast was good quality and there was pretty much everything to choose from (pastries, cereal, fruit, yoghurt, as well as hot eggs, bacon sausages). Served until 10am. The spa/wellness center was my favourite. After a day of touring and walking around Bruge in the cold the sauna and steam were just what we needed. It would have been nice to use it before breakfast as well but it's only open from 10am-10pm. Bedroom was spacious with comfortable bed. Bathroom was clean with bathtub and shower. Overall excellent hotel highly recommended. The Pictures don't do it justice!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM