The hotel is a lovely presented hotel in the centre of Brugge. The room we stayed in was fantastic, extremely spacious with everything we needed. The reception process took slightly longer than expected but no issue really. Lovely hotel bar with very reasonable prices. Would definitely recommend this hotel and use again.
Historical hotel in historical center, next to the burg and a few meters from the markt. Very comfortable, clean and fantastic decoration. Excellent customer service, kind and helpful. Very goo breakfast. We wish to stay more time.
"Our first fabulous trip to Brugges"
It's hard to add to the extensively positive reviews already written about this hotel. In summary I agree with the majority. I will try and articulate it in a number of bullet points. In the interests of brevity this is a very high standard hotel and worth the money. 😀 - Location - it is ideally placed literally feet from the main attractions and next to a canal. 😀 - Quality of accommodation - it is simply gorgeous and all the pictures accurately show the standard of the rooms - we had a deluxe room and that ensured we were in the old part of the hotel. The room was massive and the sound proofing really does work. We didn't hear one person over three nights! 😀 - Service levels were a high standard with everything clean and tidy every day. 😀 - Breakfast - it runs from 0700 - 1030 so you can get going or have a lazy start. It's a self service buffet style breakfast. Now I always think there are things that can improve so these observations are to help you make a decision about booking. If they are important to you. 🤔 - There is no room service food available - you can have breakfast and drinks sent to your room (extra cost) but outside of that there is no kitchen operating on this site after breakfast. In fact they don't do any other eggs than scrambled and boiled at breakfast - which given its a four star is highly unusual in my experience. It didn't significantly affect our enjoyment but might affect my choice of rebooking if we return. I should make it clear there are plenty of places to eat in Brugge - albeit they tend to get booked up or close early - some at 9pm. My advise is book the best ones via websites ahead of arrival. I didn't have time because of work. 🤔 - Bar service is a bit hit and miss. There does not always appear to be someone working in the bar and when there is a few people in it can take a little time. This might be because we were early in the year and the outside bar wasn't open' So if the room service and lack of a Resturant on site is not an issue then I can fully recommend this hotel to you! Enjoy.
"Wonderful hotel in beautiful city."
Historic hotel is in great location and offers clean, well-appointed rooms and excellent customer service. Easy to get to, and within walking distance of historic sites, shopping and restaurants/cafes. Highly recommend.
"Excellent location "
Very good breakfast, everything you might want, orange juice was the best I've had in any hotel. Room was clean and spacious, kettle provided. We didn't use the bar so can't comment on that. Location can't be faulted, 1 minute walk from main square. Staff very friendly and helpful, we didn't need to request a map when we arrived, it was provided. When we checked out we were offered luggage storage. Perfect stay.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM