Posizione ottima, personale professionale e disponibile. Stanze ben arredate e funzionaliComment of C. ANTONIO , Italy the 2016-10-25
"Great Location.. Could be less expensive"
Great Location everything was in a walking distance.. Poor breakfast.. Rooms need improvements.. The shower tray was very small..The cleanliness of the room was poor.. Terrace was nice.. Staff was very good.
I picked this hotel due to the roof bar and what a cracking little bar this was. Amazing views, friendly bar staff and some great photos. The hotel staff were all very friendly and helpful, rooms large enough and clean and fantastic location within easy walking distance to most attractions. Breakfast was surprisingly nice with a god choice. Only downside as other reviewers mentioned was the noise outside. On the Friday it was noisy until about 3.30am but luckily we had air con so were able to keep the windows closed.
"Bad experience "
We were told that the AC was turned off in the entire hotel due to "federal regulations" (interesting that none of the hotels we stayed at in Rome, Venice, Milan, or Cinque Terre had to adhere to those, or any of the other hotels in Florence for that matter). Anyway, keeping the windows closed made the room sweltering hot, so we opened them. This subjected us to the massive amounts of street noise and mosquitos, so we got no sleep. I am not clear whether the hotel was trying to save electricity or if there really is some regulation, but either way, offering an upcharge to have the AC on or putting a fan in the room might have made this more tolerable. Also noted that in our room bathroom fixtures were broken, there was no water pressure in the shower, and putting the "do not disturb" sign on the door apparently invited the staff to walk right into your room. Only saving graces of the hotel are location and a friendly staff, which is why it gets 2 stars instead of 1. Shocking that this is a 4 star hotel!
"Beautiful hotel - fantastic location"
My mother and I visited Florence for the first time this March as a present for Mother's Day and the hotel played a big part in the amazing time we had. First of all the location is great. Ideally situated with the Cattedrale di Santa Maria del Fiore a five minute walk away. The best feature of the hotel is of course its roof top terrace. Overlooking Florence and all the great sights. Being in such a great location can come with some small consequences with it being quite noisy especially on the weekends. Rooms were good and clean. Junior quite was amazing. The staff were extremely accommodating and helpful. We would definitely return to Florence and to this hotel.
"Great rooftop view of the Duomo"
Convenient hotel in the middle of all the tourist attractions (especially useful when it is difficult to find public toilets). Hotel upgraded our room as we went during non-peak season and the room was very spacious. The rooftop terrace views were spectacular. However, it was hard to take photos with the duomo in the background unless you're sitting at the corner table (which there's always someone there). Perhaps it may be better to have no table there so everyone can get a chance to have a tourist photo at the iconic duomo.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM