of TripAdvisor Travelers recommend this hotel
"5-Star but not worth 5 stars"
This hotel has 5 stars, most probably because of its location on the Lago Lugano. The rooms have a beautiful view, that is true! However, they are quite old looking and need a refresh. My room had problems with the A/C (way too hot and had to leave the terrace door open all night for it to cool down), there was no coffee maker (which I found very disappointing) and the shower was terrible! It was at shoulder height (') and only spouted extremely hot water. Not very practical. Besides that the beds were good and I slept very well. The staff is very friendly and will do anything to help. I was there for work off season and found it expensive for what I got.
"Hotel Eden ~ Not so courteous "
Hi! Hotel Eden is the only Hotel which stood on the bank of Lake Lugano & probably the only reason why I am giving it 3 stars ✨. The rooms facing the lake view were stinking along with very poor air conditioning & on requesting to change our rooms, the manager was not very accommodating despite of lot of vacant rooms. But, the deck which leads into the lake is very scenic. One can enjoy drinks and food in the evening along with some decent music.
"Old fashioned hotel with the greatest views ..."
The location is perfect, away from the crowds yet very close to everything with a short stroll along the waterfront. The breakfast was great, in a room with great views, you could eat inside or outside. Did not dine at the hotel as the prices were a little too high, and there were a lot of options close by. I did enjoy the "floating pontoon" for sunbathing or a cocktail at the end of the day. All together the Grand Eden was a great choice to relax and enjoy Lugano, a room with a view and balcony is definitely worth the upgrade.
"A hotel with great location and views, but...."
On a recent trip stayed at Hotel Eden. It is very well located and I was lucky to have a room with a balcony on the lake. The views are to die for. Service is good and staff is very kind. Breakfast is also sufficiently good. Overall clean hotel. The downside is that the hotel is old and badly needs refurbishment. Other than that, everything is fine.
"Nice views but old style "
This hotel is very comfortable and lays on a lovely breakfast. The perk was definitely a balcony onto the lake from the room - very peaceful! The downside was that my non smoking room smelt of smoke and the two pillows were as hard as rock. The hotel is in need of a little updating in my opinion but that being said, different people like different styles! The buffet breakfast in the morning was held in a room overlooking the lake, another lovely view. The choice of breakfast was huge and they accommodate most people's requirements. Very tasty. The hotel is well situated being a short stroll along the front of the lake from the town centre and restaurants.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM