of TripAdvisor Travelers recommend this hotel
"The first time I fled a Hotel "
I am all for old world charme but filth and carelessness isn't part of it. The first room we were presented with reeked of smoke and from furniture to carpeting everything was either broken, dirty or stained. We asked for another room and had the same experience except for the stench. This house is a depression in form of a hotel. Do yourself a favour and look very closely at the pictures. We cancelled immediately and looked for another place to stay. The staff however was very professional and it seemed like this wasn't their first time this happened. It was certainly mine.
"Marvellous style and great service."
We loved this hotel for its elegant charm and old-fashioned sense of style. But more to the point we were impressed by the service and courtesy of the staff. Our bedroom and bathroom were impeccable and fresh linen provided every day. Some critics had whinged about stains on some carpets...well hardly a big problem!! Location is brilliant. I can honestly say that on a ten day stay none of us (two couples) had a single complaint. Such a marvellous Christmas and New Year stay we all look forward to return.
""The beauty of decadence.""
"I was recently in this hotel and I really felt very good. I arrived with certain prejudices due to some negative opinions read prior to my going, but being there, I really enjoyed a very pleasant stay: Staff quite friendly and professional, breakfast very nice, breakfast room mirror is fantastic! ! And my modest but beautiful room looked like a movie set.The cleaning staff was very prompt and efficient. In the reviews read before travel we speak of decaying hotel and it is not very updated, but; Precisely in that lies its charm. I think that by excess of "modernity" many hotels have lost their magic and this hotel, fortunately, still conserves it. Something to improve' I think the bar should have more visibility and use, unfortunately the bartman was not always in place - perhaps he also had other work to do, so this neglected situation makes many guests choose to go out into the street , When there are conditions for a happy evening."
"Art Deco hotel with atmosphere "
Perfect located in the historic center the hotel offers everything you need while visiting Palermo. The rooms are big and furnished with original art Deco, also the breakfast room and bar. You can leave the car in front of the hotel, they will park it for you (extra cost), breakfast is typical Italian and good quality. Nice and helpful staff in all service areas. We loved the atmosphere and flair and recommend it without hesitation
The rooms are smelly and run down. The carpet is filthy, the wall has many marks, furniture all run down. The size of the room is excellent with a good size bedroom, but who cares when it is in this terrible conditions . Staff is very friendly and tried to help to find a solution. At the end I slept here as it was late when I arrived and did not know where to go. I would have never thought that such a famous hotel of the old times could have been left running down in this way....how sad! Will never come again.
Credit cards accepted by the hotel: American Express - Visa - Japan Credit Bureau (JCB) - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM