of TripAdvisor Travelers recommend this hotel
"Great Botique Hotel"
I was visiting Innsbruck for business and my Austrian agency set up at this hotel for me for one night. It was centrally located to great restaurants with easy parking. Bed was comfortable and shower had great water pressure. In the morning I had the breakfast that came with my room cost. It was your typical European breakfast with fresh fruits, meats and breads. Coffee was hot and tasty...Overall a good hotel and I would stay there again if i needed a place to go in Innsbuck.
"Nice rooms but slow service "
Known as the number 1 address in Innsbruck the hotel is nice but could do with a few improvement. Rooms are OK for the price although a tad small. The restaurant serves very nice food but the service is very very slow. Definitely not the place to get a quick bite... and the staff always seem to be scrambling. The gym is really not a gym but more an underground relaxation area/steamroom which is somewhat disappointing for a hotel of that standing. A few new cardio machines would not hurt and air conditioning would be great too!
"2 night visit "
What a great location. Right across the road from the main train station. We caught the train from Interlaken to Innsbruck and spent 2 nights at the Grand Hotel Europa. Our room was to die for - it was an older room but so beautiful. It was like a little cottage in the mountains. The staff were fabulous at the hotel. The bar down stairs is excellent. Free wifi is included but it is very dodgy - kept dropping in and out when we were in the room. Thank you for a great stay.
"Nice room, far away from action"
In front of the train and bus terminal, neighborhood is not nice. 15 minutes walking to old town. Rooms are good but beds and lines can be improved Breakfast are well served and many traditional austrian food Front desk useless for any other than checking in and out
"certenally NOT a 5 STARS"
we spend 5 nights in this Hotel.from end of September until october the 3.well the room are OK.very GOOD BED. to much '''electronic ''''with the curtain, open Close .light offen close''' from the bed..if you want more light you have to go in the hall to fix the monitor'''.lucky I am not so bad'''.now for the breakfast ,extra everything is there good .but only 3 pers.to serve about 50 peoples'''''''''laousy'' wait for the waiter ,no spoon. no Cup, a desaster''really. we eat one night there 50pers. we wait 30minutes '''only''' for one waiter take our command for the drinks'' .15 minutes for the soup''' again 15 min for the fish . the fish was so small .Rice not cook.enough. well for a 5 stars .it is MISERABLE'' I DO NOT THINK I WILL EVER COME BACK.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM