In the exclusive world of luxury Roman hospitality the Grand Hotel Plaza enjoys one of the best city centre locations in Rome. Situated in the historical centre of Rome only a few short metres from world famous Roman squares such Piazza di Spagna (Spanish Steps), Piazza della Rotonda (The Pantheon) and Piazza del Popolo. The Plaza Hotel is also the ideal departure point for sightseeing with many of Rome's major historical sites only a few minutes walk away. Enjoy memorable walks to the nearby Trevi Fountain (7 minutes), Pantheon (7 minutes) and the Spanish Steps (3 minutes). Alternatively why not enjoy a romantic walk through the Villa Borghese park and gardens (10 minutes) which is open all year round and is ideal for an early morning jog.
As soon as you pass through the swing doors of the Grand Hotel Plaza you will be spellbound by the sheer variety of shops that line both sides of the pedestrianised Via del Corso probably the most popular shopping street in Rome. Take the first left upon exiting the hotel and you are in the world famous luxurious boutique shopping street Via dei Condotti which contains the flagship store for every major Italian designer label including Gucci, Armani, Prada, Versace and Dolce and Gabbana.
"First time for kids to Rome"
Old grand hotel, just like the name. Had spacious room and large bath. Very unfriendly front desk staff. The breakfast in the hotel was a total rip off. The location is very central and though the room was large for European standards it was not that clean, and the ac barely worked. I asked for extra pillows - we were 4 in total and they never arrived. Would not stay there again.
Hotel staff - made us feel welcome right away and brought our luggage to our room for us. We had a tour booked but the tour bus didn't pick us up as requested (company was not associated with this hotel), so the hotel made sure we arrived on time in a private car. After our tour we went to the restaurant on the terrace for a drink, my husband ordered a scotch and I ordered white wine but a different person brought me champagne (I'm pretty sure the champagne he gave me had a similar name as the white wine). I honestly didn't care about the mistake; the champagne was delicious. When we asked for the bill, the woman who originally helped us saw my glass and immediately realized the other person's mistake and apologized and took it off our bill. She offered a free glass of white wine next time we came, even after I told her it was delicious. Hotel interior - immaculate! If you want the Roman experience, this is the perfect hotel for it. Other hotels we looked at were nice but had very modern decor, like most hotels you find in Canada or U.S. We were in Rome, we wanted to feel like it. Grand Hotel Plaza holds the traditional look of Roman times. Many places for photos with the grand staircase and the gorgeous painted roof with huge chandeliers. Location - Spanish steps and Trevi fountain are all within walking distance! It is also very close to many clothing stores and restaurants Food - We only ate breakfast at the hotel because we were gone most of the day, but breakfast is free and is basically a delicious feast every morning with multiple different breakfast foods. Perfect for a busy day.
"really bad experience"
First, we ask for 4 rooms, and we specifically asked that 2 of them were next to each other because we were travelling with kids and you didn´t have it available at the time we arrived. Then my shower never worked during the 4 days until the last day that a plumber arrived just when I was having my breakfast. The phone wasn´t in my room, I claimed with the front desk since the 1st day and they put it until the 3rd day. The TV didn´t work because the remote control had no batteries. I asked for the batteries and they fixed it until the 3rd day as well. For a 400 euros rate room, the breakfast was really poor, when the food was over, which it was really fast, they didn´t make more food or served more. When I was paying the bill they charged 160 euros more from taxes, which should be included since the beginning when you sent the price of the rooms, and before our check out, we asked with 3 hours of anticipation for 2 big cabs, because we were travelling 9 people, when we were ready to leave the front desk didn’t ask for them so we had to take 3 small cabs because we were already in a hurry. It is a pretty hotel, the decoration is nice, but besides these; the rooms are in poor conditions and the services are really bad versus the expensive rates. I am sorry to inform you that I wouldn´t recommend this hotel.
"Not what I excepted "
The Grand Hotel Plaza has a great location, but the service was not good. The beds were very uncomfortable, the glasses were dirty. They forgot to make up the pull out couch. Also the toilet did not work.
"Pros & Cons"
Pros Excellent location. Close to everywhere you would wanna go. Very nice historical building. Cons Rooms in need for urgent renovation. Uncomfortable bed. Old bathroom. Things don't function as they are supposed to be. Housekeeping is not professional.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM