Room was excellent -- comfortable and clean. The lobby at this particular Grand Hyatt not as impressive as others. Staff was very friendly and helpful.Comment of A. Raul , United States the 2014-05-31
The Staff was excellent. You can relax in the lounge, enjoy a good drink with your pals, all night long and no one will bother you. Bathrooms and facilities were clean. Thank Heavens. The atmosphere here was just wonderful. I thoroughly enjoyed my short time here.
"Great Hotel in a Great Locations"
I have been staying at the Grand Hyatt Hotel for four years during the end of November. The Buckhead location is perfect for shopping, good dining, great walking, and just about anything you would want to do. The rooms are spacious and the staff is very attentive. Prices are reasonable,and I highly recommend the breakfast plan option. The buffet is very good and offers a big variety of choices. If you bring your own car,you can self-park. If not, there is a free car service which will drop off and pick up within a few miles of the hotel. Over all it's a great place to stay.
"Comfortable rooms, excellent customer service"
A lot of hotels are downsizing their rooms but those in the Grand Hyatt Atlanta Buckhead are a very comfortable size. Bathrooms are spacious and clean. Room has a large dresser with 6 roomy drawers, 2 nightstands with drawers, large desk/chair, easy chair and hassock and a roomy closet. Staff is very friendly and helpful. There's a Kroger's supermarket within walking distance. The hotel provides free car service to nearby destinations (Lenox Mall, Phipps Plaza, Target).
"Very bad service do not recommend"
Staff , service is very bad, room was never cleaned properly even after asking housekeeping to do so. The carpet was dirty and not vacuumed daily. Hair was in the shower upon our arrival and not cleaned by the housekeeeping staff either.
"Great hotel great price great stay"
The hotel is grand with all the facilities and walking distance from all the major places like malls and eating joints in Buckhead. Always good for a stay when you are in Buckhead. Also great on price compared to other grand hotels in the area
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM