Room was excellent -- comfortable and clean. The lobby at this particular Grand Hyatt not as impressive as others. Staff was very friendly and helpful.Comment of A. Raul , United States the 2014-05-31
Staff very helpful and friendly. my stay was great no issues and cleanrooms. Could have had driver earlier then 7am but otherwise great experience and not far from train. Gal who worked in bar was really helpful. Wish I remembered her name.
"New Year's in ATL"
Very nice hotel. Great for a couple's weekend away. Clean, with very large rooms. Walking distance to Maggiano's. Right around the corner from Lenox Square. Parking garage across side street from door to lower lobby. Easy to self-park & get inside quickly with bags from shopping/dining. Very friendly staff; easy check-in. Only negatives: No microwave & no drink machines (only $3 soda/juice or in the little store near the lobby). However, these were not huge issues for us.
"Great Hotel and Value"
Always stay at the Hyatt when I visit my family in Atlanta. Best hotel value in Buckhead. Beautiful grounds and excellent staff make it a pleasure to stay here. Have recommended the Hyatt to family and friends and will do so in the future.
Stayed here for business. The hotel was great. Customer service was terrific. Front desk and breakfast restaurant staff went above and beyond. Rooms were clean and comfortable and I slept great. Would definitely recommend this hotel.
"Two night stay"
I have been retired for a number of years but traveled the world for many years during my business career. My spouse had a meeting in Atlanta recently which was held at the Grand Hyatt in Buckhead. The hotel has been here awhile but had obviously been upgraded and remodeled frequently over the years. The single thing that impressed me at this hotel was the quality and genuine charm of the staff. Every person I encountered from the housekeeping staff to the front desk personnel to the concierge floor attendants were the best ever. I have never experienced a top to bottom superior group of people in all my years. Hats off to all of you and the leadership team that helps to make this place special. Thank you for a wonderful stay and we will be back.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM