Room was excellent -- comfortable and clean. The lobby at this particular Grand Hyatt not as impressive as others. Staff was very friendly and helpful.Comment of A. Raul , United States the 2014-05-31
My recent business conference was almost canceled due to the fact I could not find accommodations to fit my needs. Thankfully, Grand Hyatt was there and less than a half mile from my designated meeting site. I will remember Grand Hyatt for business and pleasure trips.
"Very pleased for conference visit "
Stayed here for two nights for a conference. Checkin process was easy, online. Hotel is nice, not as nice as other Hyatts I have stayed in but definitely would stay here again. Rooms are good size, bed very comfortable. I stayed on the club level 24 which I would highly recommend. They have breakfast, light snacks throughout the day, and drinks/wine available. Nice setting with good views to chill out in. My only complaint- when I arrived at midnight I was tired and hungry. The bar was crazy packed, nowhere to sit. I called room service and asked "what can I get really quick, I'm tired and hungry...'" Was told that "nothing is quick" and "even if You just want a glass of milk it'll be 45 minutes". Not what you want to hear at midnight when you just get in the room, take off your shoes and are exhausted. I ended up getting dressed and going across the street to the Industry bar, where they actually have the ability to get me a pizza within 10 minutes-- would highly recommend this place. In the end I ended up meeting the food and bev manager the following night who graciously gave me a drink for free. I appreciated this, along with the other really friendly service from the front desk staff (who helped point me in the direction of the Industry tavern). Would definitely stay here again, it's in a great area of Atlanta and was pleased overall
"Grand Hyatt Buckhead"
Really nice hotel. Highly recommended. Clean spacious rooms, friendly staff, and good food. Nice Bar area with great beer on tap. In walking distance to shops and food. Easy check in and out. Will look to stay here for all future visits.
"Beautiful hotel in the heart of Buckhead"
Went to a conference here this month. I think our company took over most of the hotel. Common spaces were beautiful. Rooms were quiet and comfortable. Not sure about the hotel restaurants but the conference catering was great.
"Run Down Beat Up Property!!"
This horrible place - don't stay in Room 2404. Headboard peeling on on your pillows. Decades old bathroom with beat up tile floors. Only fresh item is shower curtain rod! LOL! Air con was sold loud and noisy, no sleep! Lounge was an absolute joke. Like walking into your grandfather's 1950 den. Not even with real retro furniture. Uncomfortable mattress. Old beat up chair in room. Crappy old curtains. Get the picture!!'' Don't stay here. Try the new Westin facing the street & mall! $750 for 3 nights! Shame on them period. Staff thoroughly confused!!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM