My husband and I visited the Grand Hyatt for 8 days and absolutely loved it. The staff were excellent and couldn't do enough for you. Whilst it may be a little expensive with regards to food and cocktails, Bali Collection, a very large shopping centre is directly across the road with much to choose from. The rooms were very comfortable and staff very generous with bottled water and towels. All in all I highly recommend The Grand Hyatt - beautiful grounds, beautiful people!
Resort has so much to offer, 5 pools, 5 bar/restaurants, tennis, great gym and spa ( exceptional ), massive land area giving space where ever you lay, fantastic beach front, surf spots. Great family holiday.
"4 nights in paradise"
Beautiful grounds, wonderful service and ok rooms. We didn't spend much time in the room and almost our entire stay in Bali was at this hotel. Ate a late morning buffet breakfast each day then no need for lunch. Dinners were definitely romantic. The vacation was expensive and maybe the rooms weren't the most modern but will remember the experience at the Grand Hyatt in Nusa Dua part of Bali.
"An oasis in Nusa Dua"
My first visit to Nusa Dua, normally stay Seminyak side. It was amazing the difference in the beaches and how calm life is. The Grand Hyatt is spacious, scenic with many things to do and places to eat. With the Bali Collective across the road - shopping and restaurants are on your doorstep. It is family friendly although absolutely great for couples as well.
"For the price you pay this is not a hotel I'd stay at again!"
From waiting for 20mins on arrival to waiting 30mins to check-out! The terrible room location close to car park that plays out siren noises and speaker-phone instructions at 7am in the morning! The terrible WIFI connection pretty much everywhere except the lobby area! The poor breakfast selection - it was more 3-4* than 5*. The lack of cleaning of the pools with plant and leaf debris everywhere to ant nests close to the sunbeds! Upon check-out I called the bell boy services and no one even turned up to collect our bags so we dragged them with us to the reception! The bathrooms are full of grime and have definitely not been cleaned properly! I wipe the side of the bath tub with a clean towel and it was completely black and brown!! The wait for a taxi is ridiculous after which I contacted a taxi driver friend who arrived straightaway but was then given grief by the security for waiting whilst we loaded our bags! For a Grand Hyatt this hotel is terribly poor and would not recommend it to anyone!! Nusa Dua is beautiful and there are plenty of hotels in the area that serve their customers better!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM