"The Grand Hyatt Bali Beyond our Expectations."
Our experience was exceptional and beyond our expectation. The property grounds are amazing very relaxing and well manicured. The room was very spacious and an amazing view from the balcony. The Restaurants and Bars all very good and the Staff always Smiling and Friendly. Thank you for an amazing holiday experience.
"Generally not bad"
Resort style hotel more suitable for families. What impressed me most is the beautiful landscaping of its gardens that provides a tranquil and breathtaking views which I have yet to see in other resorts. It has a beautiful garden and private beach. Walking distance to a shopping and dining area with many spas to choose from. Initially gotten a room with a very bad smell of cigarettes but was ok after they changed us to another room. Room is spacious and comfortable.
"Ok, it was 5 star in the 1980's, not so now."
The rooms are large but are like they were in 1989 plus 25 Years of wear. They are dark, many finishes are worn, stained or broken and much of the furniture is original from opening. Our first room when arriving had extensive mould covering the shutters separating the bathroom from the bedroom, the second room air con did not lower the ambient temp below 27 even in the middle of the night. Maintenance came popped their head in the roof and admitted the problem the next day and that was the last we heard before leaving our booking early. It's a shame as the expansive grounds, impressive reception and pool, nice (if not over priced) restaraunts and friendly staff all do their best to leave a good impression but come on owners, close one wing at a time, put a major cash injection into room refurbishments - like new everything, and put the "Grand" back into the Hyatt as you can certainly afford to as everything costs when you stay here (including kids club which many hotels offer for free)
"Bliss in Bali"
I had previously worked in Bali and stayed in the Hyatt in Sanur, but whilst on holidays with my wife we decided to stay in the Grand Hyatt Nusa Dua. It was a great choice. Book a hotel taxi to save you from the airport scammers and arrive in comfort. Upon arrival, staff seated us in the lobby and promptly provided us refreshing cool towels and cocktails. I used Hyatt Points for the hotel stay, and as such, I was provided a wonderful room with views of the pool area. We opted for a light breakfast and coffee, which was delivered to our room on schedule every day. The resort is quite large, and we preferred the relaxing in-room option as opposed to walking to the restaurant each day. Rooms were beautifully appointed and kept in immaculate order. My wife and I have stayed at a number of Hyatt hotels, and on each occasion we comment on how comfortable we find their beds. The resort itself is quite large, and there are many corners we did not explore. We did however, spend plenty of time around the pool relaxing with drinks and a book. Just outside the hotel is a outdoor mall with a few options for bars, restaurants and shopping if you wanted to avoid Kuta (advisable). This is a beautiful hotel with staff and facilities to match and I highly recommend it.
Perfect for a beach getaway, never left the resort, great value, only negative dinner was ok but breakfast and lunch good. Property is beautiful and its right on the beach. Rooms are huge with balconies and the views at sunrise are spectacular
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM