"A very nice hotel, in a good location"
This was a lovely hotel to say it is so big. The staff on the whole are very helpful, and efficient. Ivy who works in the Italian restaurant really went out of her way to look after me, not just at dinner but helped with finding out which metro I should get and everything, it was so sweet of her. Some of the staff their English is not too fluent to say it is an international hotel, but my Chinese is none existence so shouldn't complain. I ate at the hotel every night in the Grand Café mostly, and the food was really good, and so was the service, he only exception was the service in the bar/Japanese restaurant, and the service was slow, and the servicing staff could have been nicer especially one lady in particular who I felt was rude. The spa facilities are excellent, so relaxing, especially after three days of sightseeing and smog! The hotel is very close to some of the main attractions in Beijing and is attached to the Oriental Plaza, fabulous if you like shopping.
Great hotel location one of the best in town for a 5 star hotel. Club lounge excellent location with views across both sides of the hotel. Food and wine selection one the best i've seen in Grand Club and the service from all the staff friendly and attentive. Great Club for meetings as well as just some quiet time. Room was immaculate and the housekeeping doing a great job. Pool is amazing and worth a swim gym is good and all staff friendly and helpful. highly recommend this hotel to all
"In a city like Beijing with language being a biggest problem .. Every time we reached back hotel it felt like a home"
Excellent staff , thou not proficient in English right from bellboy to house keeping women , they were helpful n always smiling and trying to help.. It's my first time in Beijing and can't stop raving about this place
"Very fine hotel, great food, quiet rooms, fantastic pool, spa, gym, good location."
I really enjoyed my stay here in Feb, 2017. The gym is very well equipped, pool is unique and realxing, restaurants are fantastic, and the location is central Beijing, modern hotel district, very pleasant place.The large bar downstairs has a very extensive collection of wine all displayed along the walls.
"Breakfast in Beijing Hyatt Really lousy"
The breakfast standard is around 1 to 2 star hotel. Really lousy. The Chinese restaurant is the worse I ever seen. The international restaurant is equally bad. The variety and quality is bad. like those on the street.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM