Excellent service and great locationComment of C. David , Australia the 2015-09-14
"Convenient and comfortable"
We had two nights at the Grand Hyatt Erawan, staying with two children. The hotel entrance is fabulous and the kids loved spending time exploring the little pools of fish and various little nooks around the lobby. All of the staff were friendly and helpful throughout our stay and even allowed the kids to feed the fish, which they loved. The pool was lovely and the range of restaurants and bars in the hotel itself was very good. The breakfast buffet was quite adequate, with a range of options to suit our needs. The rooms themselves had a good bathroom and were clean and well equipped, though were quite small in size. We had booked a twin room expecting two double beds though were surprised to discover these are only single sized and subsequently required a roll out bed for three of us to sleep comfortably. This was a comfortable and full sized spare, which staff quickly and helpfully provided, though it made the room almost impossible to navigate as there really wasn't room for it. Families should keep this in mind when booking. The hotel location was great, we particularly loved the easy access to overhead walking tunnels that provided safe and easy access to many of the areas around us without needing to navigate the traffic with kids. I would not hesitate to stay here again.
"Great location, impeccable service!!"
This Hyatt is located in the center of the largest and most luxurious malls, (Central World, Siam Paragon....), best yet, they are all connected with sky walks. It's truly convenient, especially during steaming hot days! This Hyatt is decorated with classic, colonial style which I love. Service is impeccable, as usual. Every staff is super attentive and friendly. Great concierges! The rooms are specious. Sky train passes by front side of the hotel. If you are a light sleeper, request higher floor, or the rooms on back side of the hotel. The name of the hotel "Erawan" comes from the Erawan Shrine at the corner. It's one of the most popular shrines in Bangkok that houses a four-faced Brahma statue. You'll see tons of people there day and night. At basement of the hotel, there is a super market, a nice bakery/cafe, a great Thai restaurant Nara which is always busy, an authentic Chinese restaurant Crystal Jade, and an high-end Japanese restaurant. Recommendations : Our room didn't come with breakfast. We went to McDonald's (at next door, and Starbucks) or Paul. Paul is a wonderful French bakery and restaurant, it's inside the Central World Mall. Use sky walk, second pathway (there are 3 pathways to Central World) will take you to Paul directly. (Next to Coach). It's 6 minutes sky walk from the hotel.
"Excellent location and service"
I travel to Bangkok very often for business and this is the first time that I stayed in Grand Hyatt due to meeting locations nearby. The hotel is so well conveniently located among the shopping malls as well as the famous buddha temple. Service from arrival to check in was great just that a little slow as I was rushing off for meetings so had to rush the staffs a little. Morning buffet spread was great and there was a great bar at the basement which was perpectually packed every night. What I love most was the bed! I never had such good sleep for my business trips but this time I had such good sleep through which helped for my meetings. I will definitely come back here again for my next trips.
"Grand club room, worth it!"
The room is comfortable but for 3 people, it's a little tight. Love the breakfast options, and happy hour snacks. Check in and check out are easy. Everyone at the hotel is gracious and helpful. Location is also superb, with BTS and shopping malls all within 5 minutes walk.
After a long and tiring flight, the Grand Hyatt located in the heart of Bangkok lived up to its name in terms of service, comfort, ambience and food. I will be back and I recommend it to anyone with a discerning eye and taste for the best of Bangkok hospitality....
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM