Excellent service and great locationComment of C. David , Australia the 2015-09-14
"Like home in Bangkok"
I stayed a few times in this hotel, I feel the service is improving every time. Pros -Location is excellent-5 min to bts station, walking distance to a few major shopping malls -Club lounge -staff can remember you face , especially to Khun Gai who takes good care of us. Breakfast- prefer eating at the club lounge even the selection is not extensive than lobby but for the view, the service and privacy. Lobby has a much wider selection of food -nice pool and gym -restaurant- I always enjoy eating at the tearoom for lunch/afternoon tea or even dinner -Welcoming service- the staff are very warm with beautiful smiles - room is always clean I couldn't think of any cons but maybe the hotel is older as there are a few 5 stars hotel around that area are newer. The hotel's maintenance still very good , I would definitely stay here again without any doubt
"Grand hyatt experience"
I enjoyed the stay at Grand Hyatt Erawan. Excellent team at club lounge and throughout the hotel. Service is great and consistent as always.The room is clean and neat. This location is very central and easy access to many locations and places. I recommend this hotel to anyone who is on either business travel or personal vacation in Bangkok.
"amazing service, personalisation........very good staff"
hi, have stayed at the hotel couple of times and it is an amazing hotel right in the centre of the city! the rooms are nicely done nothing very extraordinary but not bad at all, the staff from the bell boy to checkin everyone is very well trained and always remembers you once your come back! `i am a vegetarian so didn't have too many options on the menu, but whatever little `i ate was just fine, I didn't like the fresh juice :( Spa in the hotel is super amazing, you must spend some time in there I would like to make a special mention of Ms.FOAM, she is one the most attentive and pleasant guest services executive I have met not only in this hotel but on all my trips globally. she not only knew my preferences like non smoking or food preferences and was quick to understand that I was tired so helped with late check out to pre plan a taxi, a little letter of with a box of chocolates. it is not the things but it is just the attention and special service that makes the stay overall amazing.
We enjoyed the very warm welcome at the Grand Hyatt Erawan Bangkok. We want to thank you for your excellent service, especially the clublounge team, Frederic, Naoya-San and Lorenz. Thanks for your hospitality!
"Elegance in the City"
The Erawan has always held a level of prestige in the city. An old mature lady offering exceptional service. Upgraded as a Diamond to a Suite which was well appointed with separate living room. Nice bathroom with separate tub and shower. We ate breakfast in both the main restaurant and lounge and with more variety in the main buffet restaurant the lounge wasn't far behind. Level of service was excellent. Pool is a good size however the only problem is the noise from the trains on the BTS. Note however this was not heard at all in the rooms.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM