"Would not recommend"
We have stayed here several times and regrettably our expectations have often not been met. This was again the case during a brief 1-night stay this week. Courtesy Card recognition at this hotel definitely ranks towards the lower end of properties systemwide. Both in terms of room allocation and soft touches. Our stay at the Grand Hyatt Bangkok immediately afterwards was like night and day. That said, the Grand Club is quite nice and the hotel has done a terrific job remodeling the rooms. At this price point, service should be flawless and take the preferences of return guests into consideration. For example, our Hyatt profile indicates information about my husband as did my airport car reservation, yet on arrival there seemed to be surprise that I was not traveling alone and we were awkwardly asked whether there was a second reservation. Given the ongoing construction noise issues, location, and far from stellar service there are definitely better options in Hong Kong.
"Business travelers, this is your No. 1 Hotel in Hong Kong"
1. The perfect location in Hong Kong, just close to anything and everything. 2. Hotel and rooms are equipped and ready for business travelers, you will find anything you need for your work in the hotel and in your room. 3. Food by far is of great variety and quality, you just cant get enough of it. 4. Service is seriously serious in this hotel, they have no issues in keeping the guest happy.
"GRAND Grand Hyatt Hong Hong"
Loved the Grand Hyatt Hong Kong - make sure you include access to the Club Lounge - one of the best around. Plateau suite situated in Spa has balcony - very rare in HK but we enjoy fresh air ( furniture Is Japanese style ie no legs on lounge so a bit different ). Normally stay LKF area but wanted to explore Wan Chai for a change.
"Excellent hotel, food is delicious in all the restaurants, room very contemporary and comfortable! I recommend a million"
I recommend it! The location is great , the view breathtaking, staff overwhelming,clean. The pool is beautiful the staff at the po very kind to my kids! Business, family trip, you just feel good and happy in this hotel!
"A Wonderful Hotel"
We recently spent three nights at the Grand Hyatt in Tokyo. Our stay was wonderful. The hotel was clean and the service was next to none. We had lounge access and the breakfasts were great, with a multitude of offerings, including a hot egg dish every day. The cocktail hours were also well done.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Please note that renovation work is currently in progress on limited guest floors. Noise can be expected between 10:00 and 17:30 Mondays to Fridays. For Club and Suite guests, the lounge is relocated to the 5th floor and serviced by the same service team. The Grand Club lounge and Club rooms will be closed but are scheduled to re-open on December 30th 2015.