While the stay was short it was very comfortable and an excellent location. I have visited Istanbul numerous times and this hotel ranks as one of my favorites. The staff is well trained in Customer Service making their customers truly feel at home. My airline lost my bag and the staff did everything to communicate with the airline to recover it at the earliest. My thanks to the Grand Hyatt Taksim Istanbul team. Job well done.Comment of W. Patrick , United States the 2016-06-25
"Excellent location, service. A little rundown"
The service was excellent. The sleep was comfortable. The breakfast didn't have the best variety compared to other hotels in its class but still was good enough. The furniture in the room definitely needs renewing. It has scratches all over. Definitely recommended.
"Breakfast is good"
Welcomed by the hotel with a nicely designed lounge at the side, staffs are kind & friendly, it's nice to have this gesture in such a busy city. What I liked the most was the breakfast, especially the cheese & the fresh sardine fish, remember to grab that if you are there!
"My No. 1 in Istanbul"
The Grand HYATT Istanbul is located close to Taksim place. Rooms are very convenient and entire Staff doing very well ! I can highly recommend this nice Hotel and I will take the same again when I am back !
Very big rooms Quite Perfect and fast service Good breakfast Check in and out ok Nowdays quite empty because of the current situation in Turkey, it is a pitty To improve: lobby, it is small and unpersonal.
To my opinion this hotel is what the average traveller needs. For the price it offers - it is very attractive, comfortable. The personnel is truly friendly ! The only thing which probably does not really stay in line with the status of this hotel is the breakfast, but fairly saying you cannot estimate to have it better for this room price...
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM