While the stay was short it was very comfortable and an excellent location. I have visited Istanbul numerous times and this hotel ranks as one of my favorites. The staff is well trained in Customer Service making their customers truly feel at home. My airline lost my bag and the staff did everything to communicate with the airline to recover it at the earliest. My thanks to the Grand Hyatt Taksim Istanbul team. Job well done.Comment of W. Patrick , United States the 2016-06-25
"Great stay at the Grand Hyatt"
Excellent location, great staff, great overall. Highly recommended.I would definitely stay there again if I visit Istanbul . again You will first notice that the building is a bit old but that takes nothing away from the overall excellent quality and service offered. Book with confidence
"The only issue I have with the hotel was why do they have to verify rate specially when someone is tired and to relax"
You have the rate in the system just go with it someone is s tired need to get the room ASAP. I HOPE this won't happen again I have been there twice and they do the same thing every time I arrived real late
The hotel is excellent "staff, room space, amenities, decoration... Etc" But i suggeat for the management to increase the lighting fixtures inside room. The toilet... The bigger one u can try with very good shampoo...
One of the best experiences ever. Staff were absolutely helpful and catered to everything. Always had a smile and ready to help. Rooms were comfortable and roomy and beds were a highlight. Food was delicious and thoroughly enjoyed this hotel
"5 stars Hotel"
Grand Hyatt is everything you expect from a stars, great service, spotless rooms, very good restaurant. Location is also idea to get to Taksim or tram station Spa is luxurious but a bit expensive compared to other amenities we were certainly not disappointed. Hotel met our expectations
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM