While the stay was short it was very comfortable and an excellent location. I have visited Istanbul numerous times and this hotel ranks as one of my favorites. The staff is well trained in Customer Service making their customers truly feel at home. My airline lost my bag and the staff did everything to communicate with the airline to recover it at the earliest. My thanks to the Grand Hyatt Taksim Istanbul team. Job well done.Comment of W. Patrick , United States the 2016-06-25
We had an excellent time there. Wonderful, Friendly and Helpful staff members. It was so easy to book any activity, taxis are organized by the hotel and very safe. Centrally located. All in all, a nice place to stay at.
"First Class Service "
Grand hayat hotel is beautifully designed And the room is spacious, very clean and equipped with all the usual amenities, as one would expect of a 5 star hotel, to make your stay enjoyable. The hotel is large enough to provide a feeling of privacy even when operating at full capacity . Also has excellent spa facilities and reasonably priced packages. the staff are extremely polite and helpful at all times But i would like to thank MURAT , who was was exceptional: friendly, helpful and genuinely pleasant! He made my stay so comfortable. Nothing was too much trouble and he went above and beyond to create a truly perfect hotel experience. I cannot speak highly enough of his manner and customer service. All in all i had a wonderful time and would thoroughly recommend this hotel.
"Very normal 5 stars hotel Room with very poor breakfast"
We bookked a standard room , the price was reasonable not expensive. The room is clean with all utilities, and the service was good. The location of the hotel is very nice, walking disctance from Taksim square. The breakfast was really poor for a five stars hotel.
"Worth every penny"
Excellent location, friendly and efficient personnel, super quick check-in, room was flawless, Spa is nice, quiet and super clean, food is amazing, room with great view, vey close to transpostation, shopping and restaurants in the area.
This hotel is in a reat location and has great staff. Extremely well trained and really genuine. This hotel is since my first stay my favourite place every time I come to Istanbul and strongly recommended.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM