"Great hotel, great location"
Stayed here on a business trip to Kuala Lumpur. The staff was very accommodating and the hotel is is centrally located in the city, which made it easy to travel to meetings. The "Twin Tower's" and several shopping malls are within walking distance, and there is an elevated walkway to get around, just outside the hotel. The rooms were very nice and the breakfast buffet on the 38th floor was great. They had many different options to choose from, and the staff was very friendly. Dinner was a bit different--we went to dinner on the 38th floor the night we arrived and asked for a table for 5. We were told it was a 10 minute wait, so we waited at the bar. About 20 minutes later, the manager came over and told us that a "more important" guest would be taking our table and we could eat at the bar if we wanted too. We did eat at the bar, overlooking several open tables that could have accommodated us. We never returned for dinner after that, as there were plenty of options nearby. There is an outside bar, attached to the lobby, which was very good for a couple of drinks after work, and very quiet.
"Beautiful Hotel and Lovely Staff"
We stayed for four nights. The hotel is beautiful and the room was spacious. Staff were very helpful, polite, welcoming and friendly. Hotel service was fantastic. Excellent location.The hotel is 40/50 minutes drive from the airport. The hotel is a short walking distance to the Petronas Twin Towers, Suria KLCC Shopping Mall, KLCC Park and the Convention Centre. The hotel is 7/8 minutes walk from the Pavillion Shopping Mall. KL Hop - on- hop- off tour bus stop is outside the Convention Centre. I would highly recommend this hotel to anyone.
"Memorable dining experience"
We just had dinner at JP teres. The food was good but what would make me visit this place again is the great service. The people are friendly, attentive and helpful. Special thanks to Amirul and Amy for assisted me in giving a birthday surprise to my girlfriend! We had a wonderful evening.
"Very convenient and greatly located hotel "
I stayed at the Grand Hyatt in KL facing the Petronas towers for business. The hotel is new and modern , rooms are elegant and stylish. Great view and perfect amenities in the room/ dressing room as well as bathroom! Spacious and airy rooms with large windows and free (but open) wifi connection is available! The breakfast is overwhelming with a stunning selection of food .. from European , Asian, Indian , Middle Eastern -all is available! Overall and everywhere the staff is helpful , friendly and always available to assist .. great service!
"Currently the best hotel in KL - amazing location and stellar views!"
For years I was loyal to the Ritz Carlton and it was at one time the best hotel in KL. However the Hyatt is fresh, new and shining like a diamond on the KL hotel scene. First, the location - impeccable - right next to the Petronas Twin Towers. Suites and rooms with a view of the Twin Towers are really worth the splurge. Suites have a huge circular bathtub right next to a window. The Twin Towers view at night is really quite special. They're dramatic buildings and the Hyatt is so close to them. Suites and rooms are very well appointed with 4 star quality furnishings and decor. Nothing exceptional but they are comfortable and very spacious. The Club Lounge is spectacular with top notch F&B offerings throughout the day. As a solo traveler there is really no need to eat outside of the Club Lounge as the food offerings are varied enough and of high enough quality to satisfy a solo business traveler for a couple of days. Views from the gorgeous Club Lounge are equally satisfying. All dining venues in the hotel are above average and worth experiencing. An excellent pool and gym round out this Hyatt. Very highly recommended!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM