of TripAdvisor Travelers recommend this hotel
"Excellent Stay with Comfort"
Very grand hotel at a quieter side of Cotai area. Was lucky to get a free upgrade to a suite, probably it was a Monday with lesser crowd. The room was huge , facing the Hotel Rock Hotel and the pantry area is great with Nespresso coffee and various kind of tea. Definitely will be back soon.
"The Lobby Lounge !"
This is Avery special Lobby . The sculpture is very special. We love the Lobby Lounge with the Macaron. Very good service and excellent trained people. The different restaurants on different level are one of it's kind. A place to feel good.
I arrived at the hotel past 1030PM. I was upgraded to Grand Club Tower however my first room was accross an on going construction(MGM Hotel) which you can hear the loud banging. Requested for a room transfer but they are full. Transfer was facilitated the following day. I love the Nespresso machine with lots of choice capsules(I prefer Decaf though). My next room was a corner junior suite which directly facing the Wynn Palace Fountain that showcase a spectacular show every 30 minutes. The roon is huge and and bathroom is very nice
"Value for Money"
Stay at the Grand Hyatt Macau for one night last week. The package included an upgrade fountain view room, free mini bar, free buffet dinner at the well-known mezza9, free in-room breakfast with your own choice, free standard laundry service, two round trip ferry transfer to and from Hong Kong. Cost only HKD2,496!approx USD321) for two persons. The Grand Hyatt was located nest to the City of Dreams Hotel and the Crown Hotel. Hyatt was very quiet comparatively. The service was superb good. The receptionists all were very nice and helpful. The upgraded room was good, the size is not as big as the Wynn Palace, but still it had a sitting area, dining area, and even there was a sliding door between the sitting room and the bedroom. The mezza9 was not as good as expected. Seafood was fresh but it seemed that most of the dishes were overcooked. Don't expect too much on this. Anyway, highly recommend spending a luxury night with affordable budget.
"Lovely relaxed getaway for a few days....."
Great hotel, with excellent staff. Stayed on executive club floor, club staff very helpful and friendly. Always happy to organise bookings, offer information, advice re: restaurants, things to do. Breakfast and evening cocktails & canapés were excellent. Afternoon tea was very underwhelming in comparison. Overall a great break, would definitely go back and recommend.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 11:00 AM