"Central location within minutes from transportation hubs"
Was there only for a short one night stay. Received an upgrade to a corner room with lovely views of the river at one side and the city on the other side. The room layout was not conducive for business traveller as there was no writing desk where I could put my laptop to do some work. I ended up standing at the chest drawer where there was a power socket to plug in my laptop and did my work there. Am pleased that the room came with eco air condition mode. Had a busy day of meetings and the comfortable bed provided restful sleep.
"Hyatt nothing exceptional service"
When I had breakfast in the club lounge room I have to refill my juice and water. Its frustrating especially when you have to stand up when you ran out at the middle of your meal. The lack of variety for breakfast is also disappointing.
"Grand Hyatt Melbourne, still Grand"
Since being refurbished this Hotel is truly Grand and very convenient in the heart of the Collin's street shopping district. Spoil yourself and upgrade to one of the suites. Don't rise early though as the club does not open until 6.30am.
"Location location location "
In Melbourne for four nights so wanted to be close to city for a bit of shopping. Rooms very nice and clean, staff very friendly, lifts a tad slow. Had a lovely burger at the main foyer yum and coffee very good. Also went to the spice market next door a few times so very convenient. Would definitely stay here again.
"Not so special stay for our special occasion"
We had a special function and decided to make a night of it and stay at the hotel. Right from checkin things didn't flow. Got stuck in the lift as our card hadn't been activated. Room wasn't made up, a little unclean and dust on furniture, food under the bed, bathroom amenities not adequately supplied. Couldn't find our car at valet checkout meaning we where late for our next function. We don't like to complain but our stay was definately not value for money on this occasion. We paid double what we had previously paid on our last stay. We really wanted to enjoy our stay but it was pretty ordinary under the circumstances.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM