We stayed in here for 3 nights. Our room is on higher levels and the view is stunningly beautiful. The room is very comfortable. The hotel is situated in the heart of CBD, within walking distance to Federation Square and Flinders station. Very convenient to get around the city. Highly recommend this hotel and will definitely stay again.
Very well situated hotel staff very polite, guest rooms first class, bed very comfortable lobbies all very clean and well presented we were made very welcome from valet parking to reception. I would have no hesitation in recommending this hotel.
"A perfect stay"
The Grand Hyatt surpassed all our expectations. It was our 30th wedding anniversary so we wanted something a little special. What we got was overwhelmingly special. We were upgraded to a corner room which was quite spacious. There were complimentary water bottles each day and the bathroom amenities were the best we've seen. The bed, doona and pillows were amazing and ensured a good night sleep. The hotel facilities were also excellent. There is a pool and spa which we enjoyed after a long day shopping, and plenty of eating and drinking options. The staff were amazing, both before arrival and during our stay. They offered to help with all bookings, they arranged massages for us and could make dinner reservations. They went out of their way to ensure we had a great stay. We would highly recommend the hotel.
"Not 5 star food!!!!"
We ate at the lunch buffet today. Food would have been better at a suburban cafe! Not much food on offer either and not the best quality. Would have expected better from a 5* hotel like Hyatt. Staff member abilities questionable. Leo was great but Szu made us feel like we should leave ASAP and didn't smile or speak to us once! Not very friendly service for an international hotel. Don't expect us back!!
"A great hotel"
Not much to add to this review 5 stars for everything . Close to breakfast is amazing .Also some great restaurants near by . Try chin chin . or for the best sandwich you will ever taste try Hosier lane Bowery . 1 min from the hotel
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM