of TripAdvisor Travelers recommend this hotel
"Great service and food but charged my credit card twice"
Pros The rooms are every clean and spacious. The breakfast has a lot of variety. Service standards are excellent Cons We had already paid by cash but they still charged the credit card that we had presented at the time of check in. So they charged us twice but mistake corrected within a week when we spotted the error and complained
"Great Hyatt journey"
Having to come for job often in Mumbay, this hotel has a lot to offer: friendly staff, spacious rooms, and bathroom, and a superb evening buffet under monitoring of a notorious chef! the hotel is located at some steps from airport, including a shopping arcade. Room service is on time when needed and laundry is perfect.What else to say' I will come back soon I hope.
"Good service,good rooms,odd location"
A regular 5 star hotel :service,ambiance,room,lobby,restaurants,maintenance,swimming pool,all.The shopping centre is deteriorating.The location too is on the weaker side.They should improve upon room location indicators as the the hotel has some 465 rooms and it is rather confusing to locate your room.This hotel could be ideal for weddings as the property has good locations for functions.and the large number of rooms could make the required rooms availability easy.
"Good Experience Overall"
My wife and I stayed here during mid July 2016. Overall have to say, it was a good experience and well deserves it's 5 stars! The rooms were clean, spacious and well maintained bathrooms, knowledgeable staff and overall good restaurants. The executive assistant to the GM had contacted me before via email to ask our preferences, a surprising but welcome email, which ensured we got the room and certain preference we needed especially the fact my wife was Vegan. Unfortunately, in India, being vegan is tough, they excel at being vegeterian but tend to use a lot of dairy in most of their vegeterian options which are all pre-marinated or part of the ingredients. Nonetheless, we got by OK at the hotel. Ultimately good experience overall and I would definitely only stay here on my return trips to Mumbai.
"Stay at Grand Hyatt, Kalina Mumbai"
The hotel is very strategically located for all those who have work in Bandra Kurla Complex, Bandra, Juhu. It is very near to the domestic and international airport. Located in a quiet lane makes it even better, if one wants to have a quiet walk outside the hotel. The food spread is good anda wide variety of choice of restaurants. The ambience is great. The rates are reasonable compared to others of similar class and brand. A must stay place. I have my own view with respect to the treatment the staff provides to Indian and foreign guests, but with adequate guidance things should improve.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 2:00 PM