"At the top of the list"
Stayed twice in 2014 both times on business. Rooms are of a perfect size. Facilities are on top. Breakfast envily good for the competitors of the same level: all type of the cuisines and very balanced choices. Service is unquestionable. The only problem might be location as the trafic around is a killer but where in Mumbai it is not' Overall highest rating. Highly recommended. Again: book beforehand and you can negotiate a very good deal.
"Would return here any day."
The front desk staff here are friendly and efficient. The concierge arranged to have a tailor come to the hotel to make sari blouses for us. Nothing was too much trouble for any of the staff. We upgraded to the club floor which was excellent. Great choice of cocktails and canapés and again the staff were attentive. If I have any criticism it is that the breakfast buffet could be improved. I did not like the way the food was set out and it is very busy. But really overall I'd love to go back.
Stayed at the hotel for one night last month (Nov'14). The hotel lives up to its name and is truly GRAND in the look and feel. Starting from the Hugh lobby, reception desks, artwork, stone statues etc. the word is just Grand. It is so near to the airport, so it really helps in case you are transiting. I visited for a big conference which was very well organised and helped by the hotel staff. The rooms are big with walk in bathroom. The room is well placed with all utilities available in the room with almost no need to call for service, even though there is a personal touch and a small note from the service staff who has taken care to make up your room prior to your stay. The breakfast spread is well thought with a lot of choice available as in all 5-star properties. All in all a good stay.
The hotel had brilliant security measures giving us a sense of security staying at the hotel. The hotel itself cannot be faulted the staff were lovely, The rooms were a nice big size and were very clean. It was easy to be able to find transport to get around Mumbai. Would love to stay here again on my next visit
"Justifies it's Name, Grand..!!"
Yup. That's what they do. The name stands justified, as the property is Grand. Hardly a few minutes from the domestic airport, Grand Hyatt offers a luxury 5 star experience to the customers at not so 5 star prices. The hotel is also a destination for lot of conferences. We had one here a few days back. The banquet area is massive. Service is good and the quality of food really decent. Coming to the rooms. The rooms are large and most of them are quite well lit. The standard equipment is on offer. Minibar, bathing gowns, iron and the iron board, room slippers and other knick knacks are present. And I almost forgot the humble tea coffee kettle. The bathrooms are luxurious, and include the bath tubs as well as the shower area. Overall, what's on offer is a true five star experience. This hotel is right up there when you speak of value for money for the services offered. Highly recommended, especially for business traveller.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 2:00 PM