"Absolutely fantastic! Best hotel service in India for me so far!"
Upon arrival I was surprised to see how big and grand the hotel actually is! Greeted by smiley, friendly staff which continued through our stay for 4 days. Staff have been very kind and have gone above and beyond to help us. I had problems with my bank and have to give a special mention to the Assistant Manager on the first floor helped me tremendously! The staff has been fantastic but also I have to mention the food has been delicious. We met the main chef of the same club lounge level, her name is Ankita, absolutely wonderful and deserves a special mention also. Delicious and the presentation was beautiful. I 100% recommend this hotel to everyone!
"I only stay here!"
I have been to this hotel many times. It is the only place I stay in Mumbai. It is so close to the airport and access out of town it is wonderful. Just a reminder, that while close in "miles" dont underestimate the time it take to get around in any major Indian city. The hotel is wonderful. The rooms are clean, sized well, quiet and comfortable. The restaurants are exquisite and varied. I am very well taken care of whenever I am there.
"Excellence in every way"
I am still at the Grand Hyatt as I write this .. and the reason I write is to commend and applaud the Hotel in every way. I am beyond impressed. This is my second visit to the hotel this year, and I look forward to coming back already. I would like to congratulate the staff and the hotel for a memorable experience and a fantastic visit. Every member of the staff from the bell dest to the reception , from concierge to the restaurant were well trained, professional and went out of their way to make my stay exceptional. I ate at two of the in house restaurants - China House and Cellini - both were TOP NOTCH - being a foodie, i was well impressed with their use of ingredients, presentation and overall feel. EXCELLENT !!! has become one of my most favourite places in Mumbai now - Congratulations Grand Hyatt - you have exceeded all expectations and set a bar which every 5 star hotel should learn from! I look forward to another visit soon - Only hope that soon you will also provide free WIFI :) - room 3118
"Simply the best"
Magical ambience, wonderfully helpful for everything. Courteous staff and such beautiful rooms too. Spoil yourself by living the life of Kings. The fine dining options are simply out of this world - especially "Fifty five east", wherein you will get lost in the options available to you.
"Very Good hotel"
I was in Mumbai for 3 nights on a business trip, this property is amazing, staff is helpful.. reception lobby is huge, i was shocked to see this huge lobby in Mumbai.. food is also good, overall very good property
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 2:00 PM