of TripAdvisor Travelers recommend this hotel
"Nice, modern rooms. Inadequate mosquito control."
In terms of rooms, food, and decor, this is one of the better business hotels in Mumbai. However, despite the staff's best efforts, they can't seem to keep mosquitoes from buzzing around the lobby, restaurants, and fitness center.
"Stay at the Hyatt"
christelle..shaun n vincent @ breakfast very good... jyoti..Ross..gavin at the desk very amazing.. Peter the one who got ma bags to ma room was fantastic.. these guys r an asset to the hyatt mumbai property.. I wish them all the best in wateva they do
"Too much hype, not enough substance"
Stayed for two nights for a business conference. Room rate similar to an Oberoi or Taj, but the room quality was shoddy. The drapes were frayed, and the sound proofing was terrible so I was subjected to a band playing on their grounds until 10:30 pm. The hostess at the restaurant for breakfast was harried and curt. Labor is not expensive - please hire a few more hosts, so that one person does not to deal with literally 100's of guests. Same issue at check-in / check-out - only three stations and most guests are foreign nationals so process can literally take 10-15 mins per guest. Will not stay here again. Mumbai has amazing choices for high end hotels, why settle for high priced mediocrity'
I was staying in this hotel in January for an Orthopaedic Conference and was extremely pleased with both the stay and services provided Although at some point of time,I felt that food was bit oily and spicy,but later realized that it was due to the fact that they had served local cuisine at dinner one day and that particular food was too oily due to the way it is prepared. It was keema pau - a dish served with toasted bread and made of minced meat with local spices. The taste was great but oily it was definitely. Rooms were well appointed and bed was extremely comfortable. The bathrooms were spacious but again I hate saying this - that why on Earth doesn't the bathrooms in some 5 star hotel have handshower beside the WC '' Isn't this located in India ' Don't Indians stay here or are these hotels meant for foreigners only '! Please add a single handshower beside WCs for heavens sake ! Apart from that I seriously do not have a single complaint. The stay was extremely pleasant and the hotel is huge. There is a cascading waterfall in the central courtyard apart from well planted trees on the upper deck area. There is a dedicated children's area with Table tennis board,Kids zone etc. There are a pair of swimming pools for guests. I have separately reviewed the in-house restaurants here on TA. All of them are really good and offer great service. There is a mindbogglingly huge place inside Grand Hyatt Mumbai, dedicated to shopping. The name of the place is Shopping Plaza and it houses a whole lot of famous brands of apparel as well as watches. Nice place to spend your time,even if you are not buying anything. The view from the room is nothing much. I could only see a huge flag of India,probably on the grounds of University of Mumbai,which is nearby. Although this hotel is located on Western Expressway, it takes about 10+ minutes for a fairly good driver from hotel to airport. Check out my accompanying pictures to see how good the hotel is. I was terribly pleased and will definitely stay there again. I could not think about any negative side while reviewing this hotel, except the lack of hand-shower beside the water-closet
"Real 5 star hotel"
The hotel was booked by our company for all 150 members, the room was fantastic which I got on 6th floor. The view was really nice from window. You can enjoy bathtub, good sleep, good amenities, nice ambience, nice buffet breakfast, good service, cleanliness, wonderful room arrangement, etc. Although it seems rate is high but good facilities given compared to rate.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 2:00 PM