"Best hotel in San Antonio"
Grand Hyatt is the nicest hotel in the area. The customer service and location is phenomenal. This hotel is a MUST stay if you're in the San Antonio area. You will definitely not be disappointed. Ask for Ms. Williams!
Room had very worn furniture; unimpressive décor. Room service very expensive for quality- limited menu. TV service was difficult to use-took forever to toggle to find channel. No external guide. Sleep quality good. Bathroom adequate.
"LOVED MY STAY"
From staff, to accommodations, to the Convention site attached to the easy access to the River Walk - the experience was great. I even had time to use the workout room - BEST ONE I'VE SEEN in a hotel.
Good location on the river walk in San Antonio, close to dinning and shopping. Nice rooms with decent amenities. Lively bar area. I especially enjoyed the mango and lemon water at the concierge desk. Would recommend for business, couples, and friends.
Clean, well-appointed rooms, and excellent, responsive staff. As always, a class act in all public areas, hallways and the rooms. One of my first choices in San Antonio for business and pleasure. The location, close to the mall and convention center, is excellent, and it is on the Riverwalk and within walking distance of the Alamo.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM