El hotel tiene un muy buen servicio y la atención de su gente es muy buena. Lo único que tengo que reclamar es que la PILETA/PISCINA NO TIENE CLIMATIZACIÓN y con una temperatura exterior de 30ºC no es muy confortable.Comment of M. Maximiliano , Argentina the 2014-11-10
"Best hotel in Santiago"
Excellent hotel, well located in Condes. Magnificent garden with superb pool. Well equipped fitness center. The club on the 16th floor makes you feel at home. The recently renewed rooms respond to all needs of modern comfort.
Stayed here one night while traveling as part of an Expedition to Antarctica. Although I don't care to stay in large cities, this hotel and it's facilities were perfect! The room was comfortable, updated, and very clean. The hotel was beautiful - especially the hotel grounds. Those of us who ate dinner in the Thai restaurant really enjoyed our meal and service!
"great staff and amazing courtyard in prime location"
the staff was amazing and they are on top of their game - the hotel is very well located and - they have one of the most beautiful court yard - i would stay again the hotels needs some updates especially the bathroom and corridors and lobby. walking distance for central business sector
location is amazing, very close to mall and easy to reach from the airport. nice personel although a bit young, the new rooms are quite spacious and comfortable. The pool area as the park are very nice. Recommendable for business man and young couples
"The best hotel in Santiago"
Just return from a trip to Santiago and Easter Island. Stayed at several different hotels during our trip. However, the best by far was the Grand Hyatt!!! It has great restaurants, is in a nice part of town, the rooms are impeccable, staff is friendly and nice.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM