Grand Hyatt Santiago is located in Santiago, close to Pueblito de los Dominicos Market. Additional area points of interest include San Cristobal Hill and Palacio de la Moneda.
Dining options at Grand Hyatt Santiago include 5 restaurants and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a health club, a sauna, a fitness facility, and tennis courts. The property's full-service health spa has body treatments, massage/treatment rooms, and facials. This 5-star property has a business center and offers secretarial services, a technology helpdesk, and limo/town car service. High-speed Internet access is available in public areas. This Santiago property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. The property offers an airport shuttle (surcharge). ;Business services, wedding services, translation services, and tour assistance are available. Guest parking is complimentary. Additional property amenities include a poolside bar, valet parking, and a concierge desk. A total renovation of this property was completed in December 2005.
There are 310 guestrooms at Grand Hyatt Santiago. Guestrooms have city, mountain, or pool views. Beds come with Select Comfort mattresses, signature bedding, triple sheeting, and down comforters. Bathrooms feature shower/tub combinations with handheld showerheads. They also offer jetted tubs, phones, and bidets. Wireless and wired high-speed Internet access is available for a surcharge; guestrooms also offer cordless phones, MP3 docking stations, and CD players. 42-inch plasma televisions have premium satellite channels, first-run movies, and DVD players. Air-conditioned rooms also include separate sitting areas, desks, minibars, and blackout drapes/curtains. Guests may request irons/ironing boards, hypo-allergenic bedding, and wake-up calls. A nightly turndown service and housekeeping are available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.
El hotel tiene un muy buen servicio y la atención de su gente es muy buena. Lo único que tengo que reclamar es que la PILETA/PISCINA NO TIENE CLIMATIZACIÓN y con una temperatura exterior de 30ºC no es muy confortable.Comment of M. Maximiliano , Argentina the 2014-11-10
"A Disappointing Stay"
After having spent a few nights in Valparaiso where there were only good boutique hotels, we were looking forward to coming to the Grand Hyatt in Santiago to enjoy the 5-star comfort. Firstly, I was choosing between several hotels in Las Condes and finally decided to to with the Grand Hyatt against the Marriott and the Renaissance because of the name Grand Hyatt and I do not mind paying slightly more. The location itself is great and the staffs were very friendly and helpful. Sadly, the hotel itself and the room (oh the room) are big disappointments. As a Hyatt gold member, we were allocated a room adjacent to the renovating rooms where there were workers walking around during the day and the hotel was definitely not fully booked. I personally did not mind this; however, my mother and my sister felt a bit uncomfortable about it. The furnitures inside the room look like they are from the early 80s. The lightbulb of the main lamp inside the room was very weak and blinking which caused the room to be very dark and gloomy. We informed the staffs about it and they sent an electrician to fix it. He changed the bulb for us and the lighting quality improved slightly but it was still blinking. We wanted to order room service for dinner as we had an early flight the following morning and found that the phones did not work. The staffs told us later that it was the hotel's phone system that was down. Avoid the Grand Hyatt Santiago for now until its renovation is completed.
"A 5 star experience."
Top marks for service, ambiance, room appointment and amenities!! A wonderful experience. The Club facilities are well worth the extra money. Close to shopping, and central to many tourist spots. Wonderful views of surrounding snow capped mountains.
"Good hotel at a reasonable price in a good location"
This hotel is more suited for business. The quality of the amenities is very good and the rooms are very nice and modern. Location for business around Las Condes is amazing. It has a nice swimming pool although is outdoors and therefore nobody uses it out of the summer even if the winter is mild.
"A bit old Hyatt"
I live this hotel for one night. The location of the hotel is good....the service of the staff is also very good! The only complaint, is the hotel is a bit old and needs renovation. For a Hyatt, I think it should be better,,,,.
the hotel made my stay enjoyable and relaxing. 3 restaurants and excelent views from spacious rooms Great mall and tourist center near by Mall had many excellent restaurants also Would most definitely stay there again
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM