of TripAdvisor Travelers recommend this hotel
"Another Great Stay at the Grand Hyatt Sao Paulo"
The courteous and knowledgeable staff makes a great difference in an already world class hotel .The hotel installations from rooms, restaurants, gym and spa are world class .A must for business travelers to Sao Paulo with close location to restaurants and shopping places after a long day of work .
I absolutely love everything about this Grand Hyatt!! It was a total pleasure to stay at this hotel and it felt very luxurious. The beds were very very comfortable. The room was large and modern and we had a spectacular view of the modern bridge. The wifi worked perfectly and the washroom had a wonderful giant shower and a bathtub. The toiletries were also fantastic - they provided us with a special Brazilian company's soaps and shampoos... and they were amazing! I'm very sensitive and didn't hear any noise, the room was very quiet and soundproof. It included a desk for working. The staff spoke perfect English and went out of their way to make us feel comfortable from the moment of checkin. They did little things that made the stay so special and their service is top. There are two pools, I used the outdoor pool, it's beautiful and relaxing. The chairs are extra large and there are many so you don't have to worry about not having a place to lounge. The food and the drinks at the pool bar are excellent. As Sao Paulo is very spread out, I'm not sure if there is any really central location. I was very pleased with this location and took Ubers to my destinations.
The stay with the Hotel was excellent, but unfortunately I was misinformed regarding the pricing of the consumables at the Hotel. I was informed that the dinners would be deducted from my deposit and when this deposit reached the limit I would receive a letter in my room informing me of that, I have never received this letter and I have spent more money that I intended.
"Truly a Wonderful Hotel in a Great Location"
The amenities, room quality, and workout facilities of this hotel are tremendous! The neighborhood is safe and close the shopping area in the business district of Sao Paulo. Have I mentioned how nice the workout area is...lots of equipment. Separate rooms for cardio and strength training, and an indoor / outdoor pool.
"One of the best"
Excellent hotel! Great rooms, great staff and amazing food! Outdoor swimming pool could be a bit safer, but apart from that everything is exactly the way you need for a relaxed trip. I will be staying again on my return to Sao Paulo. The only thing I would recommend to the hotel is to create something to entertain your guests. Get rid of that Club bar that is pretty much dead and create something a bit more vibrant.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM