of TripAdvisor Travelers recommend this hotel
"Grand experience for the Grand Hyatt"
Excellent stay however only issue was that the key card stopped working at the end of my first day and had to have it replaced. The other issue was I had to call for my luggage to be delivered as it hadn't arrived after almost 45 mins when I got to the hotel.
"Great hotel, but style is a bit of a mishmash"
Don't get me wrong, this is an amazing hotel, but I prefer the Park Hyatt in Shanghai for overall aesthetic consistency. I think the Grand Hyatt in Tokyo and Seoul have a more overall coherent look and feel compared to this version. But, can't beat the views! And very comfortable and accommodating. The buffet breakfast is also very good.
"Not only a great hotel, but great catering service"
I had the pleasure both of staying at the Grand Hyatt but in working with the catering staff to organize meal service for a conference my organization was hosting off-premises in Shanghai. April Gu, the hotel's banquet manager, was as professional, organized, and pleasant as they come--always prompt in responding with precise and accurate information. She and her staff could not do enough to provide every courtesy for our 100+ guests for this noteworthy event both off-site and at the hotel. Every superlative written about his hotel--its 54th floor lobby views, the room amenities, the amazing multi-cultural breakfast buffet is true.
"Favorite StayCation Destination"
This is my go to Shanghai stay cation spot. There is a vpn on the wifi, which made me feel like I actually left Shanghai for the weekend. The views are spectacular. The service is excellent. Plus, there is a pool, steam room, sauna and everything enjoyable for a trip of relaxation. Highly recommend.
"Good hotel in a perfect location."
Rooms are spacious and very comfortable. Sound insulation is perfect. The staff are friendly and helpful. Breakfasts are great. Reasonable coffee too. I ate in the bar on the 87th floor, it was good with a good atmosphere too. Pool and spa area is really cool too.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM