of TripAdvisor Travelers recommend this hotel
"The best hotel in Tokyo for Hyatt elites"
We just stayed there for two days and upgraded to executive suite as a new benefit for Hyatt globalist. We stayed in Grand hyatt many times and always feel good. It is very convenient and you can find all kinds of good restaurants in that complex. Highly recommended!
This is a stunningly elegant hotel. The rooms are a good size for Tokyo, and the bathrooms are perfectly sized with a wet floor and deep bath. Room design is "luxury corporate" but the shared spaces are beautiful. The bed is larger than a King size (indeed oversized) with a slightly hard, futon mattress. Toiletries are gorgeous and there are two room services a day with fresh towels if you want them. The service could not be faulted and all staff were friendly, helpful and charming. The pool and spa are exquisite although the services are pricey - as you would expect. Breakfast on the first floor is excellent but, again, pricey. Location makes for convenient use of metro and subway.
"great location, good services..."
we are here for about 9days and love the property. location was great,right at Roppongi Hills. walking distance to Roppongi Station (04), Mori Tower is next door too. the hotel staffs are very helpful and speaks well in English.. rooms were clean,amenities was the best,mini bar was full of varieties. except the pillows are abit too soft for me but u can always request for the ones that suits u..overall experience was excellent. will come back here again definitely...
"It's simply the best!"
Grand Hyatt Tokyo is a home away from home for me. The condition of the room and hotel general area are simply AMAZING! Great location too! BUT, the thing that stands out for me is the friendliness of the staffs. They do sincerely care about you! I am not saying this because I am a regular guest. I see their interaction with other guests in the hotel. They are simply the best!
"Great Hotel in Tokyo"
I stay at the Grand Hyatt Tokyo for about 20 nights a year for the past 10 years and I am always happy with my experience. Great location in the heart of Roppongi and very close to a subway station. Service is excellent and the rooms are very nice (though not particularly large). There are also a range of good restaurants either in the Hotel or in the Roppongi Hills shopping center which is attached to the hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM